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Elevate Credit, Inc.

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Elevate Credit, Inc. Reviews (6)

Dear *** ***As we advised *** *** when we corresponded with him directly,
we have no record of receiving any previous request for this information by
mail, email or even telephone call. However,
we have received several electronic credit reporting disputes via TransUnion,
and have responded timely to all of them.
We believe the account has been reported accurately
On 2/6/we provided *** *** with the Loan Agreement and
Account History. Based on the
information we reviewed, we believe that this loan was originated by *** ***Again, we invite him to submit an identity theft
claim if he is asserting that the loan was originated fraudulently by another
party
Sincerely,
RISE

Dear *** ***We are in receipt of *** ***'s complaint regarding an account appearing on his credit report, and appreciate the opportunity to respond We will send *** *** the specific account information he has requested After he has an opportunity to review the information, if he
believes that the reported account is not his, and was initiated by someone else using his personal information, he may submit an identity theft claim to: *** When submitting his claim, we ask that he provides a completed and notarized Identity Theft Affidavit We request this as part of our investigation process because we are also affected by identity fraud, and this document will provide us with the information that we need to effectively investigate a fraud claim *** *** may go the Federal Trade Commission's website to file a report and create an affidavit: https://www.identitytheft.gov/Assistant# Upon receipt of his claim, we will promptly investigate, and take any appropriate action to resolve the matter.Thank you for the opportunity to address *** ***'s concerns.Sincerely, RISE

Complaint: ***
I am rejecting this response because: this has been going on for quite some timeI have made multiple request for this information and the business never responded or sent me anythingNow that I have made a complaint to the Revdex.com and the CFPB they are attempting to respondThere are multiple complaints on the internet and many consumer reporting sites about this same thing and how this business operates when it comes to its collection practices and customer serviceI am sure their are violations under the FDCPA, FCRA, and the Privacy ActI will be seeking legal action against this company and I need help getting the documentation I requested so I can turn it over to my attorney.
Regards,
*** ***

Complaint: ***
I am rejecting this response because: I have filed a complaint with the FTC and contacted an attorneyThe claims from the company are as I have made several attempts to contact them Please see the other complaints online as to how this company does business.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

We are in receipt of the referenced consumer complaint, and appreciate the opportunity to respond. According to our records, we received a loan application from [redacted] on 8/17/2017. The application was declined, so no loan was issued. As disclosed in our Terms and Conditions,...

[redacted] does make inquiries concerning credit history and standing. When [redacted] submitted his application, he indicated his agreement to our Terms and Conditions, which state “you authorize [redacted] and its authorized representatives to obtain information about you from one or more consumer reporting agencies and other sources.” Further, this credit inquiry was made in relation to an application for credit, which is a permissible purpose according to the Fair Credit Reporting Act. If [redacted] is alleging that this application was submitted fraudulently by someone else using his personal information, he may submit an identity theft claim to: [redacted]. We ask that he includes a police report, or a notarized Identity Theft Affidavit to assist us with our investigation. Thank you for the opportunity to address this matter. Sincerely, [redacted]

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Address: 4150 International Plz Ste 300, Fort Worth, Texas, United States, 76109-4819

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