Elite Auto Credit

The first time I dealt with elite auto credit it was back in May of there isn't enough words to describe how good of a customer service I was provided not only that they got me into a brand new car Kia Sorento with little money down recently I went back for a second car with elite these people are great walked out of there Owning a BMW series, I honestly recommend them if your trying to purchase a car

I've bought many cars in my lifetime and times out of it's a bad experience HOWEVER, my salesman ali and general manager anna at elite auto credit were exceptionalLower numbers right out of the gate than other places I went to and respect before, during and after the saleI received a real $5,discount! I drove out of the dealerships the SAME DAY with my new vehicle! Ali went out of his way to show me everything about the car and during the final delivery in the lot he showed me ALL the details of the interior and dash computerhe even waiting patiently while I spoke to SiriusXM to transfer vehicles(mins!!!) Ali is a class act! Ask for Ali, and tell him [redacted] sent youI will be going back to Elite Auto Credit again!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This company still has my information and I have receive things I didn't pay for such as someone trying take a rental right after I had argument with them In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Hi,First off I would like to apologize for any misrepresentation or errors that caused your experience with our place of business a bad oneWe understand its frustrating when you have an issue with your vehicle, I'm sure we've all experienced some what of car troubles here and there and it's not fun to deal with especially with a bmw or a more expensive vehicleIf you have a misaligned fog lamp please feel free to give us a call and we will do what we can to turn your experience aroundTechnically this issues are not our responsibility since we are not a dealer and we did not sell you the carAs you know we are just a intermediate between you and the dealerWe strive to do our very best in assisting you with your purchase through a dealer and again we are very sorry about your experience with your fog lamp issueWe are actually under the impression this has been already taken care of but we will always go with you since we are on your sideAs for the warranty from the dealer, I don't know why it wasn't given to you because if you wanted a warranty the dealership actually makes money giving you oneWe will find out more about that for you, but keep in mind you should always ask these questions before taking delivery of your vehicle from the dealershipNormally when you have an extended warranty on a used car you'll receive a warranty contract in which you have to signWe can only direct you on what to do but whether you decided to take a warranty or not is out of our controlWhen your buying a used vehicle out of times there's no warranty unless there's some remaining factory warranty, and that cannot be hidden from you or lied to you about since you can simply call the manufacturer or even google the term and miles on a factory warranty for any brand which is public recordSorry for any inconvenience you have been causedPlease feel free to call us directly with any further questions or concerns and we will gladly help as much as we canbest regards, managemnent

y name is [redacted] and Meeting with Anna at Elite Auto Credit was the best auto decision I could of ever madeI have visited several dealers in the past month, and Anna was the only person that stayed true to her wordI walked into Elite with terrible credit and a low down payment, yet Anna was able to work with me and get me in a BMWNot only that Elite also offers credit repair Free of ChargeI'm so happy with my decision to get my car from Elite Auto Credit, and would implore all readers to go see Anna, she's the BEST

Very nice people who worked with me to repair my credit and put me in a new car at a great price! Thanks to the great staff at Elite Auto Credit!

For me worth the wait everyone was nice n cheerful :) got my car the same day

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Good afternoon [redacted] , Per our conversation this morning, I am attaching several phone text messages between my wife, [redacted] (sales agent) and myself There are also texts between my wife and a car dealer name Simon (Unique Auto Sales) from New Jersey The BMW Xwas and still is located on his lot in New Jersey and listed for sale on [redacted] I am also attaching the sales receipt showing that I gave [redacted] a down payment of $in cash and check I would also like you to realize that I have tried reaching out to the office manager name Anna to try to get this resolved on several occasions but each time she is either with a client or gone for the dayI read Elite's response and if the are "only" a broker why are they advertising on [redacted] and their on website with their own inventory of vehicles I believe they have some sort of bait and switch scam going on because I have yet to physically see or drive any vehicle I originally contacted them about a BMW Xfor $18,that they had listed on Craigslist I made an appointment and drove hours to their location because I was told that I would see the car and could be in it and driving in four hours Upon arriving at their location, I observed that it was just a store front and not a car lot I met with a salesman named [redacted] who informed me that before he could get started processing a loan for me he, I would have to pay a $process fee.I addressed my concerns about this because I had yet to see any vehicle [redacted] advised me he would return this money if I was not satisfied with the results After filing paperwork with ***, my wife and I waited for about an hour when he returned to his office and stated that I was approved for a loan He then stated that he didn't have the Vin of the car I was interested in and was putting in a similar car Vin so the bank could process it A while later he returned to his office and stated that the bank wouldn't approve the vehicle I was interested in and offered a newer BMW Xthat was priced at $27, I asked him how would they approve me for a more expensive vehicle and he stated that the newer car had more equity in it I told him that I didn't want to pay that much and why can't I see the car I was interested in He then stated that that car was no longer available because they paid to much for itAfter much debating between my wife and I agreed to purchase the BMW This was on Friday, I gave [redacted] the $down payment which he said he needed to continue the process of purchasing the vehicle Again I voiced my concerns about handing money over without seeing what I was buying [redacted] assured me that if I wasn't happy my money would be refunded [redacted] advised that the car would be at their location by Wednesday and to contact him then On we attempted to contact [redacted] and after several hours he returned our call and stated that the vehicle did not pass inspection and if I was interested in a Lexus SUV I advised him I wasn't I then told [redacted] that I was traveling out of state on 516, [redacted] contacted me and stated that he found a BMW Xfor $ I told him that the price was too much and that I was not paying that He then texted me a short time later and said the price was now $20,at which time I told him that it was still a lot of money for the year I also asked him to show me what kind of fees was associated with the purchase of the vehicle [redacted] was unable to provide me with any of these figures While searching online for other vehicles, I observed the same BMW that [redacted] was trying to sell me with the exact same Vin for $18, I contacted the dealership who advised me that it was there car and I could come see it on 5/*/ Bear in mind that [redacted] told me to come see this vehicle on the same date at 12pm My wife and I took the trip down to Queens at which time [redacted] advised us that the vehicle was not delivered to their location I then requested a refund of my deposit because I believed that they were trying to scam me We got into a heated argument with the staff and was called by my wife after they refused to give back my deposit I didn't have my payment receipt on me at the time and was told that I could not get my deposit until I produced it, eventhough they had several copies at their disposal I was also told that I would have to sign a release form and wait 7-days for a reply The police arrived on the scene and after cooler heads prevailed, I was told by Anna that if I come back with the receipt she would refund my money I then left the premisesTo date, none of our calls are being returned In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Came yesterday expecting a Audi Aand left with a Kia ForteI stepped foot into Ali's office and he told me to relax and told me straight up that I will be leaving with a car and that's what happened

IM NOT SURE WHY THIS IS STILL AN ON GOING COMPLAINTTHIS CONSUMER CANNOT QUALIFY FOR ANYTHING, ITS IMPOSSIBLE TO "RENT A CAR" WITHOUT GOING TO THE RENTAL LOCATION WITH AN ID AND CREDIT CARD TO PICK UP THE RENTAL CARWE HAVE NO BUSINESS AND NO INTEREST IN THIS CONSUMER AND WANT NOTHING TO DO WITH HIMHE IS ACTUALLY BANNED FROM OUR OFFICE FOR HIS VIOLENT THREATSANY FURTHER CONTACT WITH US WE WILL BE CONTACTING THE POLICE BECAUSE ENOUGH IS ENOUGH ALREADYWE OWE HIM NOTHING FURTHERPERIOD! BEST REGARDS, MANAGEMENT

They were upfront and honesty with me would recommend to anyone

They did what they said they were going to doThey Put me in a car, with me having bad credit, and all types of other problemsThey worked with me and pretty much 100% gareenteed itHow could you complain about that type of serviceI'd do business with them again

I went to elite auto credit looking for a car , but not expecting to come out the same day because of my credit which is next to none I was stressed about getting a new car, I sat down with Ali the sales person and he managed to ease my worries with humor, politeness, and professionalismHe was very accommodating and worked with me around the flaws in my credit and got me approved.he and Chris went above and BEYOND to help me get into a carI left them feeling happy about the smooth transactionRecommending them to all my family and friends!

I am a first time buyer and elite auto credit helped me drive home with a vehicle the same day! I hitched a ride from Nj to Astoria NY and left with a basically new truckThis experience was so good I will be bringing my brother in for a car soonThey worked it out even with getting me insurance the same day

Just finished reciveing my new Nissan Altima staff and management was very welcoming and invitingThey ensured every step was well prepared and well organized in part of getting me in this desired vechileI highly recommend anymore that's looking to purchase a vechile Elite Auto Credit is definitely the place to go