Elite auto sales Reviews (%countItem)
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Elite auto sales Rating
Address: 2000 Reidville Rd, Spartanburg, South Carolina, United States, 29301-3640
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My head gasket blew on my car and a salesman named Leo ran across the street and told me that he could put me in a new car if I drove that one across the street. He forced me into a car that I really didn’t want with a car payment that I couldn’t afford. In fact, the APR on the car ended up being 28%. He also told me that he was giving me $1500 towards my car, but he couldn’t put that in the paperwork. Come to find out, when I got the payoff for my car, they aren’t giving me the $1500 for my old car. Within a month, the tires went flat (the wires were showing), the axel is bent, the window is off track, the headlights need replaced, and the brake lights need replaced. Leo was unwilling to help with any of these. He told me that I had to have driven the car so far in a month that it was my fault that the tires had worn down.
SPARTANBURG AUTO MALL, LLC
205 John B White Sr Blvd
Spartanburg, SC 29306
Phone (864) 707-2199 Fax (864) 707-2196
October 28th, 2019
In reference to Complaint ID.
*** purchased a 2014 Toyota Solara from Spartanburg Auto Mall, LLC on September 21st, 2019. The only item promised to Ms. was that the headlights would be checked due to “not being bright at night”. Attached, you will find this stated on the 'We Owe' form with Ms. signature. The headlights were fixed for Ms.. Attached you will also find the 'Buyers Guide' signed by Ms. acknowledging the fact the vehicle was sold 'As-Is, with no dealer warranty' implied. Ms. signed the documents at the time of sale, and will not be “exchanged” into another vehicle. Any questions may be directed to Jennifer Brock at the number provided above.
Best Regards,
Jennifer B
Office Manager
Spartanburg Auto Mall, LLC.
I purchased a 2012 Kia put the down payment agreed to monthly payments did not realize they were weekly payments in November I was hospitalized for an extended period of time duu to the still birth of my daughter not knowing they were weekly payments one day late repo got out of the hospital took care of that amendment to monthly payments they want 14,000 not the original 9500 they are threatening to get my husband fired on his job they said they don't care my baby is dead I have made my payment but they took my car and won't let me have it unless I pay the whole thing off
AUTO CENTER OF SPARTANBURG, LLC.
205 JOHN B WHITE SR BLVD
SPARTANBURG, SC 29306
PHONE (864) 707-2199 FAX (864) ***-***
January 22nd , 2018
In reference to Complaint ID
K C purchased a 2012 Kia Soul (Vin ***) from Auto Center of Spartanburg, LLC on October 31st, 2017. The vehicle was financed through ***, LLC. Auto Center of Spartanburg, LLC did not repossess Ms. C's vehicle. Any repossession proceedings or complaints would need to be taken up with the finance company in which her vehicle was financed through. Any questions regarding this matter may be addressed to Jennifer Brock at the number listed above.
Best Regards,
J B
Office Manager
Auto Center of Spartanburg, LLC.
I purchase a 2013 Ford Mustang on September 30th, 2017. The car drove good. On friday October 13, 2017 my mother was driving my car and all of a sudden the tire came off the driver side. All the studs came off and all the lug nut where broke. I had the car towed to the auto center and told him my mother had a wreck because the lug nut were to short in the tire. The General Manager A stated to me "That I need to move my car. I did not need to bring it back and its not his responsibility." (With a smirk) I've only had this vehicle two weeks and it was tragedy waiting to happen. My mother was sent to hospital because her oxygen and pulse was dropping.
AUTO CENTER OF SPARTANBURG, LLC
205 John B White Sr Blvd
Spartanburg, SC 293066
Phone (864) 707-2199 Fax (864) 707-2196
October 16th, 2017
In reference to Complaint ID
C*** P purchased a 2013 Ford Mustang (Vin ***) from Auto Center of Spartanburg, LLC on October 2nd, 2017. The vehicle had 100,517 miles when purchased. Ms. P called in on Friday, October 13th, 2017 and spoke with A G, the general manager of the dealership. She stated the vehicle had been involved in an accident. She stated the lugnuts came off while driving causing the accident. She also stated she had recently taken the vehicle to a repair shop to have them check the brakes. When Ms. P's vehicle was towed in to the dealership, the rollback driver was blocking our side entrance. We expressed to them that he needed to move the truck so customers come drive in and out. The mileage on the vehicle is now 101,390 miles. Within the (11) days of having the vehicle, the customer put 873 miles on it. During which time, any issue with the lug nuts were never addressed with the dealership. When the vehicle left the dealership at time of sale, all lugs were in place and secure. It is very unfortunate that Ms. P had an accident in the vehicle, however Mr. A G advised her of the proper procedure after an accident, of filing a claim with her insurance company.
Best Regards,
J*** B
Office Manager
Good Afternoon,
Attached you will find the scanned Buyer's Guide for the vehicle.
Thanks,
J*** B
Office Manager
Auto Center of Spartanburg, LLC.