To Whom it may concern: I will respond to this complaint to the best if my ability although I am not sure I understand most of what was written in this complaintIn fact most of the emails that we have received from [redacted] have been nearly incoherentWe are a cold calling company that was working for [redacted] to make her listing appointments for monthsWe have sent her numerous leads and she has been on appointments with all the same outcome, no one wants to list with herIn fact the responses form most of the homeowners that we received were that they have no idea what she is talking aboutI have attached email correspondence from [redacted] where she questioned why we sent her FSBO(for sale by owner) when that was what she contracted us to do (contract attached)The basis of our service is that once agents go on the appointments we provide, they then try to convert to a listing and pay us for the lead, we stand to gain nothing financially if the agent can not listWe are at a major loss with ***, not only was she unable to list with any one of the homeowners but we also extended her contract several time in attempt to somehow make our relationship a profitable one to no availTo add insult to injury comes this outlandish and unfounded complaintWe are a cold calling company and have done a very good job of acquiring leads for ***< we simply can not be held accountable for her inability to listIf there is any more info needed please feel free to contact me at ###-###-####Thank you in advance [redacted]
At this time, I have been contacted directly by Elite Connect, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] I am fairly asking for a full refund because I have not received any leads from this company that were in the areas that they were contracted to provide to meLeads that they did provide were useless to my business because they were out of my service area every timeI gave them four months over the six month term of our contract in order to fix the issueIt was never corrected Elite Connect Inccontacted me in order to persuade me to drop the Revdex.com complaint telling me that in exchange they would not dispute my credit card complaintHowever, I found out in the meantime that my credit card was disputing an incorrect amount because they can only dispute fraud for up to daysTherefore, they were only asking for one quarter of the amount that is due ($399)I am rightfully owed the entire amount ($1599)Below are Elite Connect's statements to me on April ***: "Our service is a cold calling service with no guarantees or refunds based on our contractsWe will not contest your dispute under the following conditions: You must rescind your complaint to the Revdex.com and sign a non-slander agreementPlease let us know your decision so that we may tell our accounting department to halt actionResponse is required by 414." I will not accept only $in return through a credit card disputeI want what is fairThat is notAlso, their contract mentions nothing about no-guarantees or refundsAnd I refuse to sign anything else with that company especially a non-slander agreement because all of the information I have provided is exactly what took place and absolutely true ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
To Whom It May Concern: While it is regrettable to us that [redacted] had a bad experience with our company, we are not in control of the listings that he would acquire from itOur service is for cold calling and we only provide a guarantee that we provide telemarketing service for our customers in hopes that they can sign a listing from these servicesOur contract (see attached) outlines all this and we are in no way in breech of contractWe made every effort to make the experience satisfactory and are not in control of the response we receive from homeowners we contact on the agents behalfWe are legitimate company with a successful turnover rate for many of our clients, some with better results than others like in any other situationThis is a service as a part of a marketing campaign and advertising If any other data is needed please feel free to contact us.Best Regards
Revdex.com: At this time, I have not been contacted by Elite Connect, Incregarding complaint ID [redacted] Attached you will see my evidence that they have lied about sending me leads that I could not convert to listingsThe leads that they sent, that you will see attached, are out of my contracted areas (the contract of specified areas is attached to my initial Revdex.com complaint)You will notice the last lead attached here is dated in OctoberShowing that they were sending me incorrect leads even up until the fourth month of our contractI was begging for them to fix the issue or refund my money from the beginningAll of my emails show exactly what has happened and what is true In the one email that they conveniently picked-out they pointed out where I suggested they were "sending me a bunch of leads." I want to make clear that the particular email was referring to the leads that I was getting that where out of my areaAt NO time did they send me a "bunch of leads" in my areaI can evidence that, as I have attached the leads they had sent to meCan Elite Connect show the numerous leads that they claim to have sent to me that were in my contracted areas, and that I was unable to convert? No When I disputed my credit card charge to them they attempted to persuade me to sign a non-slander agreement in exchange for $However, all of what I have stated I can proveNothing I am saying is slanderThey are accusing me of not being able to convert leads that they never suppliedThey should be more careful about what they are stating about me and my business abilities because THEY are the only ones stating information that is falseI still ask that they come to terms with what they have not provided and be fair enough to offer me a refundI do not want to take them to courtI have been kindly offering that they refund me if they couldn't service my area from the time that they were sending my leads incorrectly See attached leads and response to their last accusation Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They are not fulfilling their contractual dealIt is true that I received several leads from them the first month (as they state in their response), all of which I included in my original statementI paid for a years worth of cold calling though and after the initial month did not receive any leads from themThey also mentioned in their response that 1-leads per week was based on geographic locationHowever, I did not receive a single lead in months (which they didn't deny)When I spoke to them on the phone they expressed that they dropped the all on my accountMy continued request to get my initial membership fee repaid has not been fulfilled and the company has made no steps to resolve the issueThey breached the contract by not cold calling on my behalf and I want my annual membership amount reimbursed In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
#333333;">This is a formal contest to the complaint of [redacted] ***On March [redacted] of [redacted] entered into a cold calling service agreement with The Elite ConnectThe rules of said contract were that [redacted] provide us with data to make listing appointments for himDuring the course of ***’s day contract he provided us with viable phone numbers to call upon for his calling campaignOf those phone numbers we converted leads for him making it a nearly 50% potential ROI which he dropped the ball on and through his own admission after threatening us with the attorney general, asked if we are still going to be calling for him, Which we at his request did, without any more data sent to usAs a courtesy we spent countless man hours filtering data on our own to call upon which we were not contractually obligated to doHe is in breach of contract by failing to uphold his end of the contractA contract that has a no refunds clause a nd is for years lengthA dispute he put in with his credit card and lost because his complaints and accusations are unfoundedPlease let us know if we can provide anything morethank and best regards
To Whom It May Concern: Our contract with the agent is for cold calling and does not guarantee conversion of any kind, that is up to the agentAs per the contract we grade agents based on consistency and we have many leads that went unanswered and un-updatedWe do not know what transpires on the phone with our agents once they speak to the homeowner but the homeowners request to speak to them and we send the leads overWhile it is true that [redacted] called the agent to somehow extend time, it was not from any fault of our own but because he did not make any listings yet and we wanted him to have more time to get a chance to make one [redacted] did not want to move forward with the extra gratis time so we expired his account accordingly
On June [redacted] of 2013, [redacted] entered into a cold calling contract with The Elite Connect for a term of MonthsOur service is one where we call upon data whether it be Expired, FSBO or farm list etcand speak to homeowners with regards to [redacted] as a Real Estate agent that we suggest they useOur contracts have nothing to do with conversion or amount of listings that will be signed or number of homeowners will agree to speak with herThe fact remains that regardless of the time frame that [redacted] paid for, we had extended her by many months in order to continue calling in hopes that she would convert somethingWe even went as far to agree to a partial refund of $via American express, even though we were at a loss with her accountWe complied with calling her farm lists even though we requested expires which respond much better, we allotted for more time that her contract did not include and we agreed to gi ve a partial refundOur terms and conditions are for cold calling only and we have done thatWe sincerely regret that no conversion was made but conversion is on the agents terms not ours Best Regards
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Again, the [redacted] and there team have been making wrong and statementsI want an answer to why there were only appointments set up for me, when I should have minimum appointmentsIn my last phone conversations with the ***, he did admit that there services were short and he is willing to keep calling for me., This is how they string along all the agentsI strongly recommend contacting other two agents who have been the same burn victims and spent $on there servicesI wish to put an end to this kind of Hoax Marketting techniques and take other peoples money and time seriouslyI have not badgered there [redacted] page, nor [redacted] is my alias - [redacted] is my name., [redacted] in my Dads Name infactThey make one after another statements and I want to see the light of Justice at the end of this tunnelHow many other agents have to suffer from this kind of bad services and take food from there kids mounth and feed to these kind of Services where they use BAIT AND SWITCH METHOD! Once they take your money, there is no promise or gurantee or getting any returns back.....] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
To Whom it may concern: I will respond to this complaint to the best if my ability although I am not sure I understand most of what was written in this complaintIn fact most of the emails that we have received from [redacted] have been nearly incoherentWe are a cold calling company that was working for [redacted] to make her listing appointments for monthsWe have sent her numerous leads and she has been on appointments with all the same outcome, no one wants to list with herIn fact the responses form most of the homeowners that we received were that they have no idea what she is talking aboutI have attached email correspondence from [redacted] where she questioned why we sent her FSBO(for sale by owner) when that was what she contracted us to do (contract attached)The basis of our service is that once agents go on the appointments we provide, they then try to convert to a listing and pay us for the lead, we stand to gain nothing financially if the agent can not listWe are at a major loss with ***, not only was she unable to list with any one of the homeowners but we also extended her contract several time in attempt to somehow make our relationship a profitable one to no availTo add insult to injury comes this outlandish and unfounded complaintWe are a cold calling company and have done a very good job of acquiring leads for ***< we simply can not be held accountable for her inability to listIf there is any more info needed please feel free to contact me at ###-###-####Thank you in advance [redacted]
At this time, I have been contacted directly by Elite Connect, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] I am fairly asking for a full refund because I have not received any leads from this company that were in the areas that they were contracted to provide to meLeads that they did provide were useless to my business because they were out of my service area every timeI gave them four months over the six month term of our contract in order to fix the issueIt was never corrected Elite Connect Inccontacted me in order to persuade me to drop the Revdex.com complaint telling me that in exchange they would not dispute my credit card complaintHowever, I found out in the meantime that my credit card was disputing an incorrect amount because they can only dispute fraud for up to daysTherefore, they were only asking for one quarter of the amount that is due ($399)I am rightfully owed the entire amount ($1599)Below are Elite Connect's statements to me on April ***: "Our service is a cold calling service with no guarantees or refunds based on our contractsWe will not contest your dispute under the following conditions: You must rescind your complaint to the Revdex.com and sign a non-slander agreementPlease let us know your decision so that we may tell our accounting department to halt actionResponse is required by 414." I will not accept only $in return through a credit card disputeI want what is fairThat is notAlso, their contract mentions nothing about no-guarantees or refundsAnd I refuse to sign anything else with that company especially a non-slander agreement because all of the information I have provided is exactly what took place and absolutely true ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
To Whom It May Concern: While it is regrettable to us that [redacted] had a bad experience with our company, we are not in control of the listings that he would acquire from itOur service is for cold calling and we only provide a guarantee that we provide telemarketing service for our customers in hopes that they can sign a listing from these servicesOur contract (see attached) outlines all this and we are in no way in breech of contractWe made every effort to make the experience satisfactory and are not in control of the response we receive from homeowners we contact on the agents behalfWe are legitimate company with a successful turnover rate for many of our clients, some with better results than others like in any other situationThis is a service as a part of a marketing campaign and advertising If any other data is needed please feel free to contact us.Best Regards
Revdex.com: At this time, I have not been contacted by Elite Connect, Incregarding complaint ID [redacted] Attached you will see my evidence that they have lied about sending me leads that I could not convert to listingsThe leads that they sent, that you will see attached, are out of my contracted areas (the contract of specified areas is attached to my initial Revdex.com complaint)You will notice the last lead attached here is dated in OctoberShowing that they were sending me incorrect leads even up until the fourth month of our contractI was begging for them to fix the issue or refund my money from the beginningAll of my emails show exactly what has happened and what is true In the one email that they conveniently picked-out they pointed out where I suggested they were "sending me a bunch of leads." I want to make clear that the particular email was referring to the leads that I was getting that where out of my areaAt NO time did they send me a "bunch of leads" in my areaI can evidence that, as I have attached the leads they had sent to meCan Elite Connect show the numerous leads that they claim to have sent to me that were in my contracted areas, and that I was unable to convert? No When I disputed my credit card charge to them they attempted to persuade me to sign a non-slander agreement in exchange for $However, all of what I have stated I can proveNothing I am saying is slanderThey are accusing me of not being able to convert leads that they never suppliedThey should be more careful about what they are stating about me and my business abilities because THEY are the only ones stating information that is falseI still ask that they come to terms with what they have not provided and be fair enough to offer me a refundI do not want to take them to courtI have been kindly offering that they refund me if they couldn't service my area from the time that they were sending my leads incorrectly See attached leads and response to their last accusation Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They are not fulfilling their contractual dealIt is true that I received several leads from them the first month (as they state in their response), all of which I included in my original statementI paid for a years worth of cold calling though and after the initial month did not receive any leads from themThey also mentioned in their response that 1-leads per week was based on geographic locationHowever, I did not receive a single lead in months (which they didn't deny)When I spoke to them on the phone they expressed that they dropped the all on my accountMy continued request to get my initial membership fee repaid has not been fulfilled and the company has made no steps to resolve the issueThey breached the contract by not cold calling on my behalf and I want my annual membership amount reimbursed In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
#333333;">This is a formal contest to the complaint of [redacted] ***On March [redacted] of [redacted] entered into a cold calling service agreement with The Elite ConnectThe rules of said contract were that [redacted] provide us with data to make listing appointments for himDuring the course of ***’s day contract he provided us with viable phone numbers to call upon for his calling campaignOf those phone numbers we converted leads for him making it a nearly 50% potential ROI which he dropped the ball on and through his own admission after threatening us with the attorney general, asked if we are still going to be calling for him, Which we at his request did, without any more data sent to usAs a courtesy we spent countless man hours filtering data on our own to call upon which we were not contractually obligated to doHe is in breach of contract by failing to uphold his end of the contractA contract that has a no refunds clause a nd is for years lengthA dispute he put in with his credit card and lost because his complaints and accusations are unfoundedPlease let us know if we can provide anything morethank and best regards
To Whom It May Concern: Our contract with the agent is for cold calling and does not guarantee conversion of any kind, that is up to the agentAs per the contract we grade agents based on consistency and we have many leads that went unanswered and un-updatedWe do not know what transpires on the phone with our agents once they speak to the homeowner but the homeowners request to speak to them and we send the leads overWhile it is true that [redacted] called the agent to somehow extend time, it was not from any fault of our own but because he did not make any listings yet and we wanted him to have more time to get a chance to make one [redacted] did not want to move forward with the extra gratis time so we expired his account accordingly
On June [redacted] of 2013, [redacted] entered into a cold calling contract with The Elite Connect for a term of MonthsOur service is one where we call upon data whether it be Expired, FSBO or farm list etcand speak to homeowners with regards to [redacted] as a Real Estate agent that we suggest they useOur contracts have nothing to do with conversion or amount of listings that will be signed or number of homeowners will agree to speak with herThe fact remains that regardless of the time frame that [redacted] paid for, we had extended her by many months in order to continue calling in hopes that she would convert somethingWe even went as far to agree to a partial refund of $via American express, even though we were at a loss with her accountWe complied with calling her farm lists even though we requested expires which respond much better, we allotted for more time that her contract did not include and we agreed to gi ve a partial refundOur terms and conditions are for cold calling only and we have done thatWe sincerely regret that no conversion was made but conversion is on the agents terms not ours Best Regards
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Again, the [redacted] and there team have been making wrong and statementsI want an answer to why there were only appointments set up for me, when I should have minimum appointmentsIn my last phone conversations with the ***, he did admit that there services were short and he is willing to keep calling for me., This is how they string along all the agentsI strongly recommend contacting other two agents who have been the same burn victims and spent $on there servicesI wish to put an end to this kind of Hoax Marketting techniques and take other peoples money and time seriouslyI have not badgered there [redacted] page, nor [redacted] is my alias - [redacted] is my name., [redacted] in my Dads Name infactThey make one after another statements and I want to see the light of Justice at the end of this tunnelHow many other agents have to suffer from this kind of bad services and take food from there kids mounth and feed to these kind of Services where they use BAIT AND SWITCH METHOD! Once they take your money, there is no promise or gurantee or getting any returns back.....] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]