Elite Diesel

To whom it concern,First, we make no agreements before we do any work.  We only quote the rates we charge, which are $80 per hour plus mileage and a call out fee.  This customer was charged $2 per mile, as the bill shows, not the $3 per mile he lied about.  In addition, the customer...

attempted to leave after we did the work and had put the parts on without paying.  We had to call the police and they advised him, that we were going to remove all our parts from the truck and he finally decided to pay his bill.  The customer did incur more on the hour rate as it took a hour or so before the customer decided he wanted to pay his bill.  We will not be fixing anymore equipment for this customer. This was a 2 am call we went out and fixed for this customer and this is what we had to deal with from him. We will also be putting a complaint in on his company as well, to try and save anyone else from these guys.Thank you,