Elite Health Club Production

The agreed upon refund was sent by the company and the client cashed it

Partial refund has been received but I do not want anymore dealings with them

The agreed upon refund was sent by the company and the client cashed it.

Review: I decided to become a member of this club after I had my baby on April 2013 to lose extra weight and get in better shape. I prepaid for 6 months. I really liked this club. I like the one on one personal training/circuit training. After 6 months I decided to extend my membership for one more year (Dec 2013- Dec 1 2014). BAD MISTAKE!! [redacted] the owner claimed I would get a better deal if I prepaid for one year WRONG!! It still came out to $110.00 per month $1320.00 for the year. Which is still pretty high. I was stupid enough to prepay I should of just payed monthly. Well a week before the end of March 2014 one of his trainers who shall remain nameless told us the club is closing. [redacted] had another club in [redacted] but that club opened up early 2014. I really didn't know it existed. The trainer said I can choose to go to that club. That club was too far for me to go, plus I signed on primarily to this location. The trainer told me that the owner [redacted] will pay me the time I have not used at the club which is 8 months which equals to $880 dollars. I called [redacted] and he promised he would have my money in May (it is March at this moment. I then call in May then he tells me that he is not obligated by the state of California to pay me. But he will pay me in $400 which is less than half that he owes me. It is now July 2014 and I have not received not a dime! Please do not join his health club, if is capable of doing this to meI cannot imagine what he can do to other people.Desired Settlement: $880 which is owed for non club use.

Business

Response:

The agreed upon refund was sent by the company and the client cashed it.

Consumer

Response:

Partial refund has been received but I do not want anymore dealings with them.