We have called this number times total since June 8thWe only spoke with her times thoughThe first time, the lead was dispo’d as Not Available The second time, it was marked as Not InterestedThe 3rd time, which was Aug the call was marked as DNCElite Home Energy follows the national DNC policy and we will not be contacting this person since they are added on our DNC list SIncerly [redacted]
Elite Home Energy follows the National DNC policy and has not called this customer more than onceWe have all call logsfor our recorded and can submit if necessary
I have a contract with Elite through the Hero program I have been dealing with an agent from Hero and they have been great assisting me with getting my problem with Elite worked out so we do not have to go to court I am simply asking for what is fair and for which I was promised It has been over four weeks that I have been promised a resolution and I still don't have it [redacted] who is the Operations Manager is not doing what she promised I have been very patient in trying to work this situation out with her but she is rude and unresponsive All that I am asking is to be given what I have been promised so I can put this behind me It is a very simple solutions that shouldn't take more than a day to get done I am happy with the work that Elite has done but not with the situation that I am in
sorry this information in inaccurate Elite Home Energy did business with Mrs [redacted] on 3/31/in the a,mount of $9,for applying cool wall to her homeMr [redacted] / [redacted] signed all documents stating payment for her Hero financing will start Nov 2017.Elite Home Energy processed all paper work for funding based on what Mssigned weeks after the financing was submitted Mrs [redacted] / [redacted] contacted out office statign her payment should be starting on Nov based on a verbal conversation she had with the sales representativeElite doing the right thing honered the verbal agreement between the customer and our sales rep and told Mrs [redacted] / [redacted] Elite will submit a request and will process in a timely manemrsince her tax payment is due Nov Elite bnever gave the customer ( Ms [redacted] / [redacted] a actual date when the check in the amount of $1,will be mailed out but will be issued prior to the Nov due date Mrs [redacted] has since then harassed Elite on a daily base calling every day and said she would call daily till we tell her the check was mailed outElite did also contact Hero to complain on how aggressive this customer has becomeElite really didnt have to pay the $1,based on the signed documents " see attached" Elite will be mailing the customer the $1,check by Aug
Has anyone else suffered an unfair contract cancellation fee from these folks? I was given a three window one door replacement estimate ($7365.00) with HERO financing contract I signed but I cancelled HERO and asked for revised price for one less windowGot answer five days later ($5858.25) but no new revised contract was sent with two windows one door and no HEROI cancelled with them three days after hearing the new estimate(3/31/17) Now they want 25% of original signed $estimated HERO contract ($1841.25) I thought I had signed a finance agreement (which was cancelled) but noI offered them $for their trouble but noHow can an operation like this stay in businessHow can they demand money for no services rendered?
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.The proof that they are unethical is in their response I have been on the Do Not Call list since first started years ago They did not scrub their list against my number in violation of their own policy as well as the law If the cheat here, where else? Why would one want to do business with a complany that violates the law? This is not my first unwanted call from this company They don't care about the law in thier effort to make money Why would the Revdex.com want to recommend or support this company?Regards, [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint... resolved.I just wanted you to know that everythig is settled with Elite. Regards, [redacted]
We have called this number times total since June 8thWe only spoke with her times thoughThe first time, the lead was dispo’d as Not Available The second time, it was marked as Not InterestedThe 3rd time, which was Aug the call was marked as DNC Elite Home Energy follows the national DNC policy and we will not be contacting this person since they are added on our DNC list SIncerly [redacted]
I'm sorry Ms [redacted] feels this way First of all I never have spoken to Ms [redacted] second she was never taken advantage ofMs [redacted] agreed to purchase sq of composite shingle roofHer contract states NO FLAT ROOF to be doneMs [redacted] agreed to this project on a recorded line listing every detail of the job and financing through PACE financingI'm sorry but Elite has preformed all items on contract 100% and did not take advantage of Ms***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I am unhappy this business is taking unfair legal advantage against meWhen I signed the estimate I did not realize I was not aware signing a binding contractI take care of my aging mother and have retired from my job to do soMy time to read the contract was taken away by home care dutiesI was not even aware of my troubles with this company until the Friday I emailed to cansel their servicesI have offered them $for their trouble of paying a salesman to come out and demonstrate the quality of their productI called to modify the cost of their bid by taking off one window from the original contract amount and days later got a revised contract amount of $less ($5858.25) and stated that 25% of the original $ contract price is disproportionate to the service they have providedI do not intend on selling my home until my death so a lein against the property would not be collected for twenty years or soWhy will they not accept my offer of a $penalty? Btw 25% of is $
We have called this number times total since June 8thWe only spoke with her times thoughThe first time, the lead was dispo’d as Not Available The second time, it was marked as Not InterestedThe 3rd time, which was Aug the call was marked as DNCElite Home Energy follows the national DNC policy and we will not be contacting this person since they are added on our DNC list SIncerly [redacted]
Elite Home Energy follows the National DNC policy and has not called this customer more than onceWe have all call logsfor our recorded and can submit if necessary
I have a contract with Elite through the Hero program I have been dealing with an agent from Hero and they have been great assisting me with getting my problem with Elite worked out so we do not have to go to court I am simply asking for what is fair and for which I was promised It has been over four weeks that I have been promised a resolution and I still don't have it [redacted] who is the Operations Manager is not doing what she promised I have been very patient in trying to work this situation out with her but she is rude and unresponsive All that I am asking is to be given what I have been promised so I can put this behind me It is a very simple solutions that shouldn't take more than a day to get done I am happy with the work that Elite has done but not with the situation that I am in
sorry this information in inaccurate Elite Home Energy did business with Mrs [redacted] on 3/31/in the a,mount of $9,for applying cool wall to her homeMr [redacted] / [redacted] signed all documents stating payment for her Hero financing will start Nov 2017.Elite Home Energy processed all paper work for funding based on what Mssigned weeks after the financing was submitted Mrs [redacted] / [redacted] contacted out office statign her payment should be starting on Nov based on a verbal conversation she had with the sales representativeElite doing the right thing honered the verbal agreement between the customer and our sales rep and told Mrs [redacted] / [redacted] Elite will submit a request and will process in a timely manemrsince her tax payment is due Nov Elite bnever gave the customer ( Ms [redacted] / [redacted] a actual date when the check in the amount of $1,will be mailed out but will be issued prior to the Nov due date Mrs [redacted] has since then harassed Elite on a daily base calling every day and said she would call daily till we tell her the check was mailed outElite did also contact Hero to complain on how aggressive this customer has becomeElite really didnt have to pay the $1,based on the signed documents " see attached" Elite will be mailing the customer the $1,check by Aug
Has anyone else suffered an unfair contract cancellation fee from these folks? I was given a three window one door replacement estimate ($7365.00) with HERO financing contract I signed but I cancelled HERO and asked for revised price for one less windowGot answer five days later ($5858.25) but no new revised contract was sent with two windows one door and no HEROI cancelled with them three days after hearing the new estimate(3/31/17) Now they want 25% of original signed $estimated HERO contract ($1841.25) I thought I had signed a finance agreement (which was cancelled) but noI offered them $for their trouble but noHow can an operation like this stay in businessHow can they demand money for no services rendered?
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.The proof that they are unethical is in their response I have been on the Do Not Call list since first started years ago They did not scrub their list against my number in violation of their own policy as well as the law If the cheat here, where else? Why would one want to do business with a complany that violates the law? This is not my first unwanted call from this company They don't care about the law in thier effort to make money Why would the Revdex.com want to recommend or support this company?Regards, [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint... resolved.I just wanted you to know that everythig is settled with Elite. Regards, [redacted]
We have called this number times total since June 8thWe only spoke with her times thoughThe first time, the lead was dispo’d as Not Available The second time, it was marked as Not InterestedThe 3rd time, which was Aug the call was marked as DNC Elite Home Energy follows the national DNC policy and we will not be contacting this person since they are added on our DNC list SIncerly [redacted]
I'm sorry Ms [redacted] feels this way First of all I never have spoken to Ms [redacted] second she was never taken advantage ofMs [redacted] agreed to purchase sq of composite shingle roofHer contract states NO FLAT ROOF to be doneMs [redacted] agreed to this project on a recorded line listing every detail of the job and financing through PACE financingI'm sorry but Elite has preformed all items on contract 100% and did not take advantage of Ms***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I am unhappy this business is taking unfair legal advantage against meWhen I signed the estimate I did not realize I was not aware signing a binding contractI take care of my aging mother and have retired from my job to do soMy time to read the contract was taken away by home care dutiesI was not even aware of my troubles with this company until the Friday I emailed to cansel their servicesI have offered them $for their trouble of paying a salesman to come out and demonstrate the quality of their productI called to modify the cost of their bid by taking off one window from the original contract amount and days later got a revised contract amount of $less ($5858.25) and stated that 25% of the original $ contract price is disproportionate to the service they have providedI do not intend on selling my home until my death so a lein against the property would not be collected for twenty years or soWhy will they not accept my offer of a $penalty? Btw 25% of is $