Elite Interiors & Furniture Gallery Inc

Color of coffee table and two end tables are not the same as shown on their websiteVery different
Same thing with the sofa and two love seats
Purchase Date - 08-17- Sales Rep ***
-Invoice#***
- CTH-Sherrill Occasional Living Room Cocktail Table M97- $1,
- CTH-Sherrill Occasional Living Room Lamp Tables M97- $1,
Website shows beautiful brassy/bronze finish and what I haves is greenish/blackVery different from what is shown.( I have pictures of my tables)
Called them and spoke to costumer service on Monday January 8/18, I explained the issue and told her that if I wanted black tables I would have order them, but I wanted the brassy/bronze exactly how it was shown on their siteThey told me there was nothing they can do because the tables come from VietnamThat should not matter, I didn`t get what I wanted and paid for
I also bought a sofa-Old Hickory Tannery Living Room Sofa 1930-and loveseats I asked ***

We order a leather sectional sofa from Elite Interiors & one of the recliners does not function properly
We purchase a Bernhardt leather sectional sofa from Elite Interiors back in September of The sectional sofa has a recliner at each endWhen we finally received the sofa, one of the recliners would not recline up properlyI have had multiple email conversations with Elite regarding this issueEach time they promise me the issue will be correctedMy last email was in mid December still promising to get this issue resolvedI have not heard a thing from Elite since mid DecemberI have all the emails as proof of our conversations if neededI either want my sofa fixed or a new sectional just like the one I have now

Two couches were delivered in a fabric that was different than the salesperson said they would be
Details: Ordered 3/26/16, Contract #*** Elite Interiors Furniture Gallery, POB 70490, Myrtle Beach,SC 29572.TWO (2) Wesley Hall Sanford Settes #1892-69,Annabelle Red Fabric (use same fabric dye lot for both), Normandy Wood Legs, Brass Ferrules, Weight lbs ea, 8-wks delivery, Unit Px $1615, Total Cost $+ COD shipping of $Total Px paid $($on Visa Debit ending in 5547, $cert check for delivery, $cash delivery tip)In March '16, I found a photo of a Settee online and contacted Elite for info and fabric swatches.*** ***,Interior Designer/Saleswoman, sent a red fabric swatch that was the perfect color BUT there was no indication on the tag as to which side of the swatch was the right v wrong side of the fabric -- one side was soft & subtle, the other coated & shinyBefore placing order, I called*** for clarification and specifically told her

elite interiors misrepresented a product.Upon delivery, I notified them and they would not do anything to make it right other than say i'm sorry
I called Elite Interior Furniture Gallery to order a Hooker Rhapsody executive desk.(5070-10563) ***, the sales person, suggested I order the Hooker Rhapsody compute credenza (5070-10464)stating it was EXACTLY the same just smallerExecutive desk is inches wide and the credenza is inches wide.This took place Sept 12, I agreed based on *** stating they were EXACTLY the same other than sizeI paid $plus $shippingUpon delivery, the desk was only finished on sidesI was putting this desk in the middle of our denI called *** immediately and left numerous voicemailsShe never called back and I finally got ahold of her days laterShe said "i'm sorry, I thought it was finished." I told the delivery people it was wrong and we didn't want it but they wouldn't return it be cause it wasn't damagedThe

I ordered an entire bedroom set from this co
The dresser was delivered with a severed legThe leg was literally in halfBench never cameBed dmgd
I ordered an entire bedroom set from this co
The dresser was delivered with a severed legThe leg was literally in half, and the other half was never seen
In addition, the front board of the upholstered bed was delivered with ink on it and the wood was scratchedThe drawer of one of the night tables did not openMy bench was never delivered, because supposedly it failed inspection to even get on the truck
I refused the dresser and the foot boardI was told that everything would be repaired and rectified within weeks
It is now weeks later, and I rcvd a call to redeliver the furnitureI asked the woman if the leg on the dresser was replacedShe said, "Yes"I then came to find out that the tucking company glued the leg togetherI spoke to*** at Elite I told her that the repair was unacceptableShe said that a

Spots appearing on wood
Ordered Marge Carson Seville dining room table (Sev 21) with side chairs(Sev 45) and armchairs (Sev 46) 5/ Paid $19,It was delivered 11/In spots began appearing on one leaf of tabletopI believe there was a defect in the wood as the spots only appear on one section of the tableI showed the spots to my sister who said it appeared as though the wood was not cured adequately I called numerous times Told I had to contact Marge Carson, the manufacturerEmailed Marge Carson, who referred me back to Elite Interiors Never heard back from Elite This table is only used for large family/friends gatherings There are no children in our home, only my husband and myself We eat our meals at the counter in the kitchen or in the family room We do not use this table for everyday mealsI should have filed this complaint a long time ago I dusted my table today and felt: This is it I am trying to save someone else from having the sa