Elite Renovations, LLC

Dear [redacted] ,I talked to you about weeks ago to go over this compliant and I was told that I will receive an email to respond to it since I was not able to do it through your website, but I never got that emailI would respond to it in this email now that I got it.I tried to get a hold of this customer few times, but she even did not answer my phone call since she knew that's me calling herI personally told the customer to bring it over here to the mechanic shop and body shop that I work with to see exactly what's wrong and go from there, but she never accepted it and of course we are in used car business so that car was a used car and sold AS IS, however I had no problem to go over what her concern was to come up with a solutionLet me know if there is any further question

The customer, has come into the dealership and we have reached a desired settlement. We have explained that the transmission issues on his vehicle were taken care of at an licensed repair facility which has provided a warranty for the work done on his transmission, and the customer has told us he is...

satisfied.

Dear [redacted],I talked to you about 3 weeks ago to go over this compliant and I was told that I will receive an email to respond to it since I was not able to do it through your website, but I never got that email. I would respond to it in this email now that I got it.I tried to get a...

hold of this customer few times, but she even did not answer my phone call since she knew that's me calling her. I personally told the customer to bring it over here to the mechanic shop and body shop that I work with to see exactly what's wrong and go from there, but she never accepted it and of course we are in used car business so that car was a used car and sold AS IS, however I had no problem to go over what her concern was to come up with a solution. Let me know if there is any further question.