Elite Star Marketing Reviews (3)
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Elite Star Marketing Rating
Description: MARKETING PROGRAMS & SERVICES
Address: 22 West 45th Street Ste 212, New York, New York, United States, 10036
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Review: I subscribed to getresponse.com on april 2012 to advertise my business using their newsletter service. everything was working fine, the price was fair $15.00 dollars each month, no problem, the design of my newsletters were great so I was very satisfied until 2 months ago.
starting july of current year I started having difficulties creating my newsletters. one of the 5 steps "the most important" step #2 where you're suppose to create or reuse pre design templates was not working right. every time I click on it my page goes blank; so I did what any customer will do in an amicably way contacted customer support but they're just creating excuses over, over, over and over again; first they told me I need to change my browser, then they told me clear cache & cookies. but nothing seems to be working. I asked them for refund of my last 2 months and still haven't received it, I asked to speak with the owner but they ignore my messages or change the conversation. I really want them to fix the problem because I was happy with the service otherwise i'll like refund for 2 previous months and all the time & money i've been wasting here. because I paid someone to manage this for me.Desired Settlement: fix the problem as soon as possible, otherwise i'll make sure [redacted] and many other online review business will be aware of their weak technical support and bad customer service;
also I don't want them to send me more videos, or poor email with screenshots I request a phone call with an expert from their company that will guide me thru to fix the problem if necessary contact me ahead of time so i'll spend some of my time until it gets fixed.
Review: Your client [redacted] & [redacted] is engaging in spam emails. I have asked them not to contact anyone at our company again, yet they persist. As their email mailing list provider, you bear a responsibility to make sure they engage in ethical and reasonable business practices.Desired Settlement: 1) Remove the domains [redacted] and [redacted] from any mailing list associated with [redacted] & [redacted] 2) Provide written confirmation. 3) Written apology from J[redacted], CEO of [redacted]
Review: I purchased a program from success with [redacted], After purchasing it they just wanted more and more money, nothing they said was as easy as they represented, and will not respond to my refund complaint, and I keep getting other people through getresponse.com that are trying to sell their programs, this is a pyramid scheme.Desired Settlement: Refund my $ 67.00 Dollars
Consumer
Response:
At this time, I have not been contacted by Elite Star Marketing regarding complaint ID [redacted].
Sincerely,