Elite Travel Services

This is the worst travel agency I have ever dealt with in my life Planned destination wedding for people Half the people couldn't even book their rooms because they don't answer you When you complain they call you a bridezilla and to stop being dramatic Of the rooms they did book for us, rooms were charged incorrect amounts When I asked for a itemized bill for all the charges to my credit card bc I covered some of my guests rooms they couldn't and told me I didn't know how to count I have an MBA so I'm pretty sure I can figure out that I was over charged $ They then credited the account and pretended like it never happened When I finally got to our destination the rooms were all screwed up and my best man did not have a room and the hotel told me to have my agent call to resolve and Tammy refused and said I was being irritating Do yourself a favor stay away from Tammy and Katie and get your self a real travel agency

This is the worst travel agency I have ever dealt with in my life.

Planned destination wedding for 50 people. Half the people couldn't even book their rooms because they don't answer you. When you complain they call you a bridezilla and to stop being dramatic. Of the 13 rooms they did book for us, 7 rooms were charged incorrect amounts. When I asked for a itemized bill for all the charges to my credit card bc I covered some of my guests rooms they couldn't and told me I didn't know how to count. I have an MBA so I'm pretty sure I can figure out that I was over charged $2000. They then credited the account and pretended like it never happened. When I finally got to our destination the rooms were all screwed up and my best man did not have a room and the hotel told me to have my agent call to resolve and Tammy refused and said I was being irritating. Do yourself a favor stay away from Tammy and Katie and get your self a real travel agency.