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Elite World Warriors

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Elite World Warriors Reviews (1)

Hello, Elite World Warriors has since looked into this and will hope to resolve, however, it is to be dully noted that we are not in agreement with the outcome nor the way this customer went about it or even projected an unfair bias on my company. Our contracts are very simple and being we are...

month- to- month to provide the most flexibility we do have 2 week notification and fee on our contracts in order to pull a customer our of our database. The concern here is that the customer said they made multiple attempts but in any reasonable manner, if a company is charging for service not rendered why anyone would continue to allow for the electronic charge to continue for so long. Again, absent any written documents and the repeated “discussions” and “unidentified man” is where we as a company have to assume that these discussions happen? We have multiple students and have a trust program where the clients don’t have to “badge in” or take account of how many classes or if the account is on time. We are a small business and take pride in our ability to have a trustworthy relationship, therefore removing the need to roster or take leaps that we are checking daily on payments. We simply charge once a month facility and if this customer does not have tangible way to prove they cancelled multiple times in WRITING and furthermore let the charges continue on for months and months I question the complaint? We take pride in what we do and by far at the preliminary look CONFIRMED we did not see a certified letter stating the request to cancel, an email is requested initially but again no confirmation response and repeated withdraws in my opinion would have prompted cause for any reasonable person to send a certified letter, talk to my bank about freezing the withdraws much sooner then stated, etc.. Also, EWWF not “EEW” as the customer indicates did not produce any sort of rebuttal on the bank charges. That is incorrect allegation that I can affirm. At this time EWWF requests this complaint be dropped and be deem frivolous. Thank you.

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