Elizabeth S. Mueller DDS & Associates

***, Thank you for bringing this to my attentionI have attached complaint # [redacted] Transaction Analysis it shows the details of the charges, the attempts of payment, and the write offs which shows a zero balance.I have CC MsWright.Please let me know if there is anything I can do to further assist with complaint # [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

See attached documentElizabeth Mueller, DDS & Associates 9200 Montgomery Road, Suite 4B Cincinnati, Ohio 45242 513-791-3650[redacted] Revdex.com Serving Southern Ohio, Northern Kentucky, Southeast Indiana 1 E. 4th, Suite 60 Cincinnati, Ohio 45202November 17, 2015Dear [redacted],I received your letter...

today. And I want to thank you for reaching out and making us aware of ID: [redacted] concerns.Our patient's mother at the time worked for a company whom had a clause in their benefit coverage for no benefits on sealants. Typically, with this Dental Insurance Company (with whom we are in Network) sealants are covered up to the age of 15. Our patient was 14 years old at the time of Service on January 4, 2014 which was a Saturday. The insurance company does not have Saturday hours, therefore we were unable to receive benefit information and assumed payment would be rendered like the remaining patients we have with the same insurance and for whom we have completed services.Mom reached out to our financial coordinator via mail (July 2014) saying she would like to set up a payment plan of $50.00 a month. We received a $25.00 payment on 8/22/14 and $50.00 on 12/18/14. These were the only two personal payments received for January 4, 2014 Date Of Service. After Sending 23 Statements and being promised numerous times that she will make minimum monthly payments, we were out of options. Up until now, we have heard nothing but apologies and appreciation from mom.The last time I spoke with mom we agreed to split the cost of the sealants ($232.00 / 2 = $116,00) leaving a balance on their account of $142.79. I have since written off her bill. She has a zero balancewith us.Please let me know if there is anything you need from me to help resolve this issue, You have been more than helpful.Sandra C[redacted], Business Manager Elizabeth Mueller, DDS & Associates

[redacted], Thank you for bringing this to my attention. I have attached complaint # [redacted] Transaction Analysis it shows the details of the charges, the attempts of payment, and the write offs which shows a zero balance.I have CC Ms. Wright.Please let me know if there is anything I can do to further assist with complaint # [redacted].

To: Whom It Mat Concern-
Concerning complaint # [redacted]. I have read the businesses response and if it is really true that I have a $0 balance with them, I would like that send to me I writing so that if anything is put on my credit I can go to the 3 major credit reporting agencies and show them. Attached is the last email send to me on October 31st, 2015 which shows where she was asking me for money and threatening to take me to court. The fact they they are using no integrity in this matter is concerning to me. 
[redacted]