See attached documentElizabeth Mueller, DDS & Associates Montgomery Road, Suite 4B Cincinnati, Ohio 513-791-[redacted] Revdex.com Serving Southern Ohio, Northern Kentucky, Southeast Indiana E4th, Suite Cincinnati, Ohio 45202November 17, 2015Dear ***,I received your letter todayAnd I want to thank you for reaching out and making us aware of ID: [redacted] concerns.Our patient's mother at the time worked for a company whom had a clause in their benefit coverage for no benefits on sealantsTypically, with this Dental Insurance Company (with whom we are in Network) sealants are covered up to the age of Our patient was years old at the time of Service on January 4, which was a SaturdayThe insurance company does not have Saturday hours, therefore we were unable to receive benefit information and assumed payment would be rendered like the remaining patients we have with the same insurance and for whom we have completed services.Mom reached out to our financial coordinator via mail (July 2014) saying she would like to set up a payment plan of $a monthWe received a $payment on 8/22/and $on 12/18/These were the only two personal payments received for January 4, Date Of ServiceAfter Sending Statements and being promised numerous times that she will make minimum monthly payments, we were out of optionsUp until now, we have heard nothing but apologies and appreciation from mom.The last time I spoke with mom we agreed to split the cost of the sealants ($/ = $116,00) leaving a balance on their account of $I have since written off her billShe has a zero balancewith us.Please let me know if there is anything you need from me to help resolve this issue, You have been more than helpful.Sandra C [redacted] , Business Manager Elizabeth Mueller, DDS & Associates
To: Whom It Mat Concern- Concerning complaint # [redacted] I have read the businesses response and if it is really true that I have a $balance with them, I would like that send to me I writing so that if anything is put on my credit I can go to the major credit reporting agencies and show themAttached is the last email send to me on October 31st, which shows where she was asking me for money and threatening to take me to courtThe fact they they are using no integrity in this matter is concerning to me [redacted]
See attached documentElizabeth Mueller, DDS & Associates Montgomery Road, Suite 4B Cincinnati, Ohio 513-791-[redacted] Revdex.com Serving Southern Ohio, Northern Kentucky, Southeast Indiana E4th, Suite Cincinnati, Ohio 45202November 17, 2015Dear ***,I received your letter todayAnd I want to thank you for reaching out and making us aware of ID: [redacted] concerns.Our patient's mother at the time worked for a company whom had a clause in their benefit coverage for no benefits on sealantsTypically, with this Dental Insurance Company (with whom we are in Network) sealants are covered up to the age of Our patient was years old at the time of Service on January 4, which was a SaturdayThe insurance company does not have Saturday hours, therefore we were unable to receive benefit information and assumed payment would be rendered like the remaining patients we have with the same insurance and for whom we have completed services.Mom reached out to our financial coordinator via mail (July 2014) saying she would like to set up a payment plan of $a monthWe received a $payment on 8/22/and $on 12/18/These were the only two personal payments received for January 4, Date Of ServiceAfter Sending Statements and being promised numerous times that she will make minimum monthly payments, we were out of optionsUp until now, we have heard nothing but apologies and appreciation from mom.The last time I spoke with mom we agreed to split the cost of the sealants ($/ = $116,00) leaving a balance on their account of $I have since written off her billShe has a zero balancewith us.Please let me know if there is anything you need from me to help resolve this issue, You have been more than helpful.Sandra C [redacted] , Business Manager Elizabeth Mueller, DDS & Associates
To: Whom It Mat Concern- Concerning complaint # [redacted] I have read the businesses response and if it is really true that I have a $balance with them, I would like that send to me I writing so that if anything is put on my credit I can go to the major credit reporting agencies and show themAttached is the last email send to me on October 31st, which shows where she was asking me for money and threatening to take me to courtThe fact they they are using no integrity in this matter is concerning to me [redacted]