Eljay Realty Co

Revdex.com:At this time, I have not been contacted by Eljay Realty Co regarding complaint ID ***.Sincerely,*** ***

Review: This is hands down the most corrupt, untrustworthy realty company I have ever had the experience of dealing with.

For starters, they made us put down first months rent and 3 security deposits for a one bedroom apartment because it was our first apartment in NYC.

While living in the building, the elevator and laundry in the building on [redacted] were almost always out of service, and calls to the management do little to resolve it. We at one point had a mouse in the apartment on the third floor, and again calls to the super and management did nothing. There were multiple problems with the plumbing in the building, with water leaking from the bathroom upstairs into our bathroom, and ruining the walls. As well as our kitchen sink leaking into the apartment below us. Our toilet was extremely old and ran constantly, and got clogged constantly. At one point we were without a functioning toilet for almost a week, before someone finally came to snake it.

After living there for two years, the move out process was atrocious. My roommate and I had converted our one bedroom apartment into a two-bedroom by putting up a fake wall (something that was allowed by management), which we paid almost a thousand dollars for. When the realtor, Fran, began showing our apartment* after we decided not to renew our lease we heard her describing the apartment as a two bedroom. This raised a few flags since the apartment was clearly a one bedroom (the wall didn't even go up to the ceiling), we already had an appointment to have it taken down, and again we had paid $1000 for it. I contacted the management company who after many many negotiations finally agreed to pay us $400 (this number is important) for the wall. When it came time to collect that money before the move out, the company was nowhere to be found. They would not return any messages, emails or texts whatsoever. It took me physically showing up at their residence to get the check for the wall.

Before moving out we had our apartment professionally cleaned, and made sure the apartment was left in better shape than we had moved into.

The management company has 60 days to send you your security deposit back, which my roommate and I thought was weird when they never asked us for a forwarding address. We contacted them a few times, and then a few days shy of 2 months after we moved out they called to ask for it. We received our security deposit with $400 (number sound familiar?) taken out for the most made up reasons, such as "oven cleaning," "trash removal," and "toilet unclogging." We had it PROFESSIONALLY cleaned and there was not a single thing left in the apartment. When we moved in, there was furniture and games still left in it! I contacted the company again to find out what was going on with this, and Mark answered and said that was very strange and he would look into it. This was now 3 months ago, and Eljay has ignored all further attempts at contacting them.Desired Settlement: Would like the $400 of our security deposit back. It was taken out for unfounded reasons.

Consumer

Response:

At this time, I have not been contacted by Eljay Realty Co regarding complaint ID [redacted].Sincerely,[redacted]