Elk Meadow Lodge and RV Resort

Warning for all active duty, reserves, veterans, and families with medical needsStay somewhere else that values and supports our military If you have a deployment that comes up, cancelled leave, TDY, time in the field, drill weekend, or a sudden surgery/medical event these people will take your money and say too badTheir version of 'above and beyond' is maybe allowing you to rescheduleAlso beware that they feel they can make new rules and policies at the drop of a hat, like suddenly your deposit is only good for this weekend and if a deployment comes up suddenly they don't care and will just keep your moneyIf you ask to speak to a manager they are always busy and no matter how many times you call to leave your name and number they will never call you backSupposedly their system can't do refundsWe had to jump through hoops to get there the last Saturday of their season due to military orders and then a surgery keeping us from our original plansWe stayed one night and they tried to charge us a second even though I called prior to and let them know we'd only be there one nightOur deposit covered nights so I went into the office to say we shouldn't have been charged the second night and they voided the chargeSo they do have the ability to do a refundThese people are rude, uncaring, unchristian, and they don't deserve a penny of money from any current or prior military family because they don't support the troops and when they are called to dutyThey refused to refund us in any part and refused to honor our credit in the springThe first weekend we were supposed to be there was the *** *** where Estes park sells outI know they sold what we rented and cancelled, they weren't out any money but we wereWhen you check in they give you a map and the first two pages of the brochure is a list of dozens of rules, yes dozensOne of which is that they can add to or change any policy at any timeWhich means they can give an exemption if they want, or decide to not honor credit past a certain date or offer credit at allBeware of what you are signing up for with these people who don't care about taking money from military families and denying refunds due to ordersI wish I had believed all the other negative reviews of this place I had readI told them I was going to leave our story on every review page possible and was told 'do what you want.'