Sign in

Elliot Goldman

Sharing is caring! Have something to share about Elliot Goldman? Use RevDex to write a review
Reviews Elliot Goldman

Elliot Goldman Reviews (1)

Review: Estimated breakdown on services was never provided up front before service was provided. They asked for $500 up front before the service (which was paid) and said if it came out to be less they would refund but they would let me know if it was more. Service was done on 2/18/2014 and 10 months later still no itemized breakdown explaining what service was covered or not covered by Medical Insurance and Dental Insurance. In summer of 2014 they advised they would be working with my medical and dental insurances for payment and would let me know the outcome. I did not hear from them all year until I received a letter in the mail dated 4/14/15 from a collections agency asking for $1,740. I called the office today and spoke to the Office Manager (Melissa) and she indicated she left 3 voice messages in 2015 on my cell which I never received. I asked her for a copy of the breakdown to be sent to me so I could review it and she said no. She indicated I would have to get the written breakdown from the collections agency. She proceeded to arrogantly say why am I now all of a sudden following up on this issue after a year and I responded because I was still waiting for the breakdown on what was covered and not covered. Till this day I was still under the impression they were negotiating prices/costs with [redacted] and with [redacted] There was absolutely no indication that the office had stopped communicating with the insurance companies and that they were no longer pursuing any further claims working with them. I asked Melissa when was the last time a claim was sent and she hesitantly said the last claim was sent to [redacted] on 1/5/15 and the last one sent to [redacted] on 1/19/2015.Desired Settlement: I should not be responsible for their inefficiency in following up with the insurance companies. Due to their lack of communication and untimeliness in their follow-up skills, the patient/customer should not be held responsible. This bill is now well over a year old and should have been resolved in 2014. I allocated $1500 in my [redacted] Account in 2014 specifically for this dental service (which means after paying $500 in Feb, there was still $1,000 left in this account to be used for dental Services as of Dec 2014)....so it wasn't about not having the funds available to pay. Had they communicated to me back in Dec 2014 that they were no longer filing claims, the bill would have been paid in Dec 2014 with my [redacted]. The issue, again, was the untimeliness and lack of communication from this office that is now causing them to scramble for payment. This is unacceptable for any reputable company! I should not be held responsible for the balance of this 2014 bill.

Check fields!

Write a review of Elliot Goldman

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Elliot Goldman Rating

Overall satisfaction rating

Description: Dentists

Address: 970 Clifton Avenue, Clifton, New Jersey, United States, 07013

Phone:

Show more...

Add contact information for Elliot Goldman

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated