Elliott Auto Bath

We have contacted [redacted] and have sent out another unit since the first never made it. Here is the tracking [redacted] 0 using USPS priority mail. We also sent a few extra sample cases as a way of saying sorry for the mixup! Cheers and have a great day!DA-

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
My refund was issued finally

We will be more than happy to investigate the whereabouts of your casePlease allow us a few days to confirm where it isIf you receive the case in the meantime, please reach out to us so we can setup your return label and refund.DA-

We show that the item has been delivered. *** is the tracking number using Hong Kong Post We are more than happy to send you back a full refund once we receive the item back to our warehousePlease submit a request for return
here *** If you have any other questions or concerns please do call our customer service at *** *** *** during 8-5pm CSTThank you,DA-

We have found the customer to be correct on this order and have already gone ahead and shipped the missing item We have also let the customer know of the shortcoming and of the shipmentTracking numbers will follow once the order is scanned by the *** express carrier service. Thanks!***

The customer purchased the item on discount with free shippingThe retail cost of the item was $plus shipping (normally around $7.00), but the customer paid $in totalOur warranty on the website states that discounted and sales items are not eligible, all sales are finaliPhone products
are three manufacturing runs in the past, we are not supporting those products with new inventoryNevertheless, we did provide the customer with a replacement case, but that also brokeWe have since, sent a third iPhone inner case, which is exactly what the customer has requested in his Revdex.com complaintWe assume this will rectify the issue

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
However, their policy is a little underhanded. Since coupons for their products are widely available, the policy that a sale item is not valid for warranty is misleading

We have gone ahead and sent out a brand new case for [redacted] Shipping label attached as proof.  The new unit will arrive sometime this week.
Thanks,
**

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

We have contacted [redacted] and have sent out another unit since the first never made it.  Here is the tracking [redacted]0 using USPS priority mail.  We also sent a few extra sample cases as a way of saying sorry for the mixup! Cheers and have a great day!DA-

We have refunded this order back tot he customer.  You refunded $84.80 USD on the Visa ending in [redacted].Just nowTransaction details from the payment gatewayOrder#[redacted]Card detailsVisa •••• •••• •••• [redacted]Refunded byJoel YoungAuthorization key[redacted]MessageTransaction...

approvedAmount$84.80Refunded items1 ? Sport Wallet v5 - sport-brown / iPhone 7 Plusv5wip7plusbrnGatewayShopify PaymentsStatussuccessTyperefundCreatedNov 9, 2016, 8:23AMRefund reasonorder was cancelled on Nov 4th. Revdex.com complaint also.