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Reviews Tax Consultant Ellis-Penn

Ellis-Penn Reviews (4)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that the rebuttal from Ellis and Ellis untruthful, flagrantly unprofessional, and detrimental towards any vulnerable consumer Their response is unsatisfactory to me FACT #1: Three scheduled conference calls that they scheduled with me were missed.FACT #2: The revenue officer that MrEllis said was removed from my case for unlawful and unprofessional conduct was never removed It was a bold-faced lie.FACT #3: MrEllis told me that the levy that took place on my account was both unlawful and unprofessional I have documentation from the IRS stating that the levy was perfectly lawful and Mr [redacted] with Ellis and Ellis was copied on it I have included this in an attachment.FACT #4: The IRS sent numerous letters to Ellis and Ellis notifying them of their intent to levy They did nothing allowing the levy to happen.FACT #5: Ellis and Ellis knew that my home (not a rental home as they stated) was being listed which is why they sought to have my lien "subordinated." Seemingly unbeknownst to them, my lien actually needed to be "discharged" which is a process completely different than what they sought to do Had I stayed the course with them, I would have never been able to sell my home which would have resulted in heavy legal issues with the real estate agents and the buyer It appears that they lacked the necessary professional knowledge to address my urgent need FACT #6: Ellis and Ellis solicited $5,from me with the intent of having my principle tax debt removed MrEllis told me that he had a stellar track record of getting the IRS to waive the principle tax debt due to unprofessional and unlawful activity This was a sham I had already paid his company $18,and I was still levied due to their neglect I question if Mr Ellis has ever had the principle tax balance waived from any client as he told me FACT #7: Once they had my money, I was ignored I was clear that my process required continual attention until completed The only time I was contacted during this time period was to me solicit me for information about their former business affiliate which was very distasteful considering my viable urgent situation I literally had to go with another firm in the "11th hour" to push my deal through as they didn't return phone calls, emails, or provide me any updates I may not be a tax professional, but I am a businessman who knows that you don't take a clients money and then ignore them except to solicit dirt from a former affiliate I was in huge urgent need and I was ignored If any of the facts that I have listed are untrue, I would ask Ellis and Ellis to provide any degree of proof I eagerly await their response Sincerely, [redacted]

Our office is very disappointed at the nature of this complaintMr [redacted] statements are fabricated and untruthfulMr [redacted] did in fact have a pending Installment Agreement for $1,that was proposed by our officeOur office in fact released the levy due to that fact which was found true by the Territory ManagerWe have pride in the work that is performed by our team and in the great care we give to provide amazing customer service during the course of resolution with our clientsMr [redacted] was given both and we will not be providing the requested refund amountOur office continued to take Appeal calls to ensure Mr [redacted] remained protected after his change in representationWe are aware that Mr [redacted] is behind this complaint which is why we feel strongly that this complaint not be public as it is maliciously in natureWe have attached the levy releases and CDP hearing documents to show how our office in fact was continually working on the behalf of Mr [redacted] In regards to his home, our office was contracted to manage his IRS matters, his intentions to liquidate his rental home was brought to our attention 7/25/Mr [redacted] and Mr [redacted] are not presenting all of the facts this case and we would like for this to be removed

Our office is very disappointed at the nature of this complaint. Mr. [redacted] statements are fabricated and untruthful. Mr. [redacted] did in fact have a pending Installment Agreement for $1,500 that was proposed by our office. Our office in fact released the levy due to that fact which was found true by...

the Territory Manager. We have pride in the work that is performed by our team and in the great care we give to provide amazing customer service during the course of resolution with our clients. Mr. [redacted] was given both and we will not be providing the requested refund amount. Our office continued to take Appeal calls to ensure Mr. [redacted] remained protected after his change in representation. We are aware that Mr. [redacted] is behind this complaint which is why we feel strongly that this complaint not be public as it is maliciously false in nature. We have attached the levy releases and CDP hearing documents to show how our office in fact was continually working on the behalf of Mr. [redacted]. In regards to his home, our office was contracted to manage his IRS matters, his intentions to liquidate his rental home was brought to our attention 7/25/17. Mr. [redacted] and Mr. [redacted] are not presenting all of the facts this case and we would like for this to be removed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that the rebuttal from Ellis and Ellis untruthful, flagrantly unprofessional, and detrimental towards any vulnerable consumer.  Their response is unsatisfactory to me.
FACT #1:  Three scheduled conference calls that they scheduled with me were missed.FACT #2:  The revenue officer that Mr. Ellis said was removed from my case for unlawful and unprofessional conduct was never removed.  It was a bold-faced lie.FACT #3:  Mr. Ellis told me that the levy that took place on my account was both unlawful and unprofessional.  I have documentation from the IRS stating that the levy was perfectly lawful and Mr. [redacted] with Ellis and Ellis was copied on it.  I have included this in an attachment.FACT #4: The IRS sent numerous letters to Ellis and Ellis notifying them of their intent to levy.  They did nothing allowing the levy to happen.FACT #5:  Ellis and Ellis knew that my home (not a rental home as they stated) was being listed which is why they sought to have my lien "subordinated." Seemingly unbeknownst to them, my lien actually needed to be "discharged" which is a process completely different than what they sought to do.  Had I stayed the course with them, I would have never been able to sell my home which would have resulted in heavy legal issues with the real estate agents and the buyer.  It appears that they lacked the necessary professional knowledge to address my urgent need.  FACT #6:  Ellis and Ellis solicited $5,000 from me with the intent of having my principle tax debt removed.  Mr. Ellis told me that he had a stellar track record of getting the IRS to waive the principle tax debt due to unprofessional and unlawful activity.  This was a sham.  I had already paid his company $18,715 and I was still levied due to their neglect.  I question if Mr Ellis has ever had the principle tax balance waived from any client as he told me.  FACT #7:  Once they had my money, I was ignored.  I was clear that my process required continual attention until completed.  The only time I was contacted during this time period was to me solicit me for information about their former business affiliate which was very distasteful considering my viable urgent situation.   I literally had to go with another firm in the "11th hour" to push my deal through as they didn't return phone calls, emails, or provide me any updates.   I may not be a tax professional, but I am a businessman who knows that you don't take a clients money and then ignore them except to solicit dirt from a former affiliate.  I was in huge urgent need and I was ignored.   If any of the facts that I have listed are untrue, I would ask Ellis and Ellis to provide any degree of proof.  I eagerly await their response Sincerely,
[redacted]

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