Ellison-abbey Assoc

Greetings [redacted] ,Please provide us with your order that starts with FOS as we are [redacted] and all of our Order Numbers start with FOS.Please review your order receipt to see where your item was purchase? On your receipt should have a phone number, name as well as email information that should provide you with directions to get help for your return with that merchant.Hope this helps.Customer Relations Department

To Whom This May Concern,We thank you for your order with us here at FactoryOutletStore.com and sincerely apologize for the inconvenience that this has caused you.After reviewing this complaint along with our notation history we do show that we have stood behind our merchandise once we learned
that the items received were defective we worked with you to fix the situation we understand that all of the equipment now work great and do hope that you continue to enjoy your purchase.We strive to provide excellent Customer Care and will work with your Credit Card company to refund the balance due on your order.We are consistently training our Customer Support Department and we use all feedback to further assist our Customers If you would like to contact us at your convenience please call ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard and we will be more than happy to assist.Customer Relations Department

Greetings ** ***,Please provide us with your order that starts with FOS as we are *** and all of our Order Numbers start with FOS.Please review your order receipt to see where your item was purchase? On your receipt should have a phone number, name as well as email
information that should provide you with directions to get help for your return with that merchant.Hope this helps.Customer Relations Department