Elm Software LLC

September 28, 2015To Whom it May Concern:Thank you for contacting Elm Software LLC.A customer recently filed a complaint with the Revdex.com about Elm Software on 9/8/(ID [redacted] ) during a time when our website was down.We have since rectified the issue concerning the customer's software license and the customer is able to fully access her purchased softwareWe have also received communication from the customer indicating that she is satisfied.Please let us know if you have any additional questions.All the best,John L.Owner

September 28, To Whom it May Concern:Thank you for contacting Elm Software LLCA customer recently filed a complaint with the Revdex.com about Elm Software on 9/8/(ID [redacted] ) during a time when our website was downWe have since rectified the issue concerning the customer's software license and the customer is able to fully access her purchased softwareWe have also received communication from the customer indicating that she is satisfiedPlease let us know if you have any additional questionsAll the best, John LOwner

September 28, 2015To Whom it May Concern:Thank you for contacting Elm Software LLC.A customer recently filed a complaint with the Revdex.com about Elm Software on 9/8/2015 (ID [redacted]) during a time when our website was down.We have since rectified the issue concerning the customer's...

software license and the customer is able to fully access her purchased software. We have also received communication from the customer indicating that she is satisfied.Please let us know if you have any additional questions.All the best,John L.Owner

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

September 28, 2015
To Whom it May Concern:Thank you for contacting Elm Software LLC.
A customer recently filed a complaint with the Revdex.com about Elm...

Software on 9/8/2015 (ID [redacted]) during a time when our website was down.
We have since rectified the issue concerning the customer's software license and the customer is able to fully access her purchased software. We have also received communication from the customer indicating that she is satisfied.
Please let us know if you have any additional questions.
All the best,
John L.
Owner