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Elmer H Wick & Sons Inc

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Elmer H Wick & Sons Inc Reviews (3)

Review: We hired Elmer H. Wick And Sons Inc. to replace a garage roof damaged by ice and snow. The insurance company only paid for one half of the roof. On Monday 4-20-15 they replaced the roof and we paid them $2850.00. They damaged our vinyl siding under our deck which is attached to the garage gutter. My husband called them immediately to let them know of the damage they caused. He spoke with [redacted]. He said he would be out. He never showed. He called the next day and he said they would be out either that day (Tuesday) or the next day. No one ever showed. Now they will not take our phone calls. I have pictures of the damage they did and pictures of the portion that was not damaged to show the difference. We either want compensated for the damages they caused or want them fixed. Since they do not do vinyl siding, we will have to get a contractor that does. This damage leaves the siding ineffective and will cause further water damage to our property.Desired Settlement: We want them to pay for a contractor to fix the vinyl siding that was damaged by them. I have not yet contacted a contractor for this but we do have a contractor who is going to fix the interior ceiling damage. He also can do the siding repair. I have no estimate and the contractor has not yet seen the damage that was done. We have tried to give them every opportunity to make this right and they will not respond.

Business

Response:

I met with the home owners. They seemed to have two complaints. (1) Where was the flashing where the garage roof met the house? I showed home owner the step-flashing and explained the theory. He seemed satisfied with flashing. (2) On the ceiling of the carport, by the garage, the aluminum facia had separated from the vinyl soffit on the ceiling of the carport. A little bit of adjusting and a few stainless steel trim nails put things back in place. The home owner seemed happy. [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID 10594080, and find that this resolution is satisfactory to me.

I had Elmer Wick and sons come repair my roof 11/16-17/2015. I am very pleased with my experience. I called them and they were able to come to my home and give me a signed estimate within 2 days of my first phone call. They then told me a time frame that they could have my home scheduled. They came within the time they said they would. They only charged me the amount on the signed estimate even though they had run into issues with my older roof and had to do some structural repair ( so I was not charged anything additional). All of the workers were very nice and polite, I had my little grandchildren around and they were not bothered by them and even engaged in conversation with my excited granddaughter. After they were finished with the roofing job they did a wonderful job with clean up . they hauled away all the old shingles and left my yard better than it was before. they even had a tool that collected all little debris from my grass. I would definitely recommend them to family and friends.

Highly professional, from the estimate to the completion of work. They were there when they said they would be, got right to work and wasted no time. Highly qualified, dependable, held true to all their words.

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Description: ROOFING CONTRACTORS, SOFFIT & FASCIA

Address: 333 Gilbert Rd, West Sunbury, Pennsylvania, United States, 16061

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