Elotes Fanny Reviews (%countItem)
Go to the store with my wife to order corn in the cup. We order 2 elotes and 1 churro ice cream. We asked the guy if he charged us 2 elotes and a churro ice cream. He confirmed. We get called to pick up the elotes and the girl only gives us one corn in the cup and says they don’t have churros. I asked if I can substitute it for a banana split. Owner interrupts rudely and says that is 3$ more! I said you know what that is fine I will Pat the difference. I told her that I still need my elote. She said I will make it for you right away. I waited and waited and get called that my banana split was ready. I asked for my 2nd elote and she said I’m sorry I don’t see an order for it. I told her that I ordered it and was told that it would be done. The owner and not one employee ever said that they were sorry about the whole thing and the owner looked at me like I’m trying to pull a fast one on her even after all that I went through and asked where is your receipt. I got so pissed that I wanted to go get the trash can and turn it over on her floor and get the receipt. I didn’t do that I just to her that I would write a review and that she needed to learn customer service. She said that’s fine on leaving a bad review that like she wasn’t worried about it. Good thing my wife was there to calm me down. I will never go there again. I will travel further where they make better quality food at
Ordered some food through DoorDash. They got our order wrong, and when we called to inform them, they hung up on us, and then screened our several attempts to contact them again. They charged us for items we did not receive, then blatantly ignored our request to obtain the items.