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EM Pools & Masonry

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EM Pools & Masonry Reviews (3)

Review: Replacement of pool tiles - wrong tiles and then little, then no response, in trying to have correction done.

We hired [redacted] and EM Pool & Masonry to replace some tiles that had come off the pool wall. We were not home when the work was done. We left a check for him and he cashed the check the day the work was done. Our tiles are grey - EM installed black tiles. I got [redacted] on the phone (after much effort) several times and told him we wanted the tiles replaced and would pay for the new tiles but not the labor - each time he said he would drop off the correct tiles for us to approve - and each time he did not show up. Finally he stopped taking our calls. He does not respond to calls or emails.Desired Settlement: [redacted] can either do the replacement work and we will pay for the new tiles not the labor. Or we want our money back that we paid him.

Review: ON 11/30/09 MR. [redacted] OWNER OF E.M POOLS AND MASONRY RECEIVED A DEPOSIT OF $9,750 FOR THE CONTRACT TO BUILD A POOL AT MY HOUSE.THE TOTAL WAS AMOUNT OF $63,000.00. THAT AMOUNT IS FOR A POOL, EQUIPMENT AND AN AUTOMATIC COVER.HE STARTED TO WORK WITHOUT A CONTRACTOR LICENSE (WITHOUT MY KNOWLEDGE), THERE FOR HE WAS NEVER ISSUED A PERMIT FROM THE BUILDING DEPARTEMENT.WHEN I WENT TO THE BUILDING DEPARTMENT, I FOUND OUT THERE IS NO PERMIT AND WE WEREGIVEN A $140,000 FINE BUY THE BOROUGH OF [redacted]AFTER HIRING A LAWYER THAT COST ME OVER $10,000 THE FINE WAS REDUCE TO $40,000THAT MR. [redacted] AGREED TO PAY IN ORDER OF NOT TO BE CHARGED WITH FRAUD.IT HAS BEEN FOUR YEAS OF RUNNING AFTER HIM TO FINISH THE POOL AND PAY THE FINEBUT ITS NOT DONE YET.SUB CONTRACTORS THAT KNOW HIM DO NOT WANT TO WORK WITH HIM UNLESS HE PAYS IN ADVANCE.FOR THOSE WHO DONT KNOW HIM HE PAYS WITH CHECKS THAT THERE IS NONE EXISTING ACCOUNT NUMBERS.SO FAR I PAID HIM OVER $48,000.00 AND AFTER FOUR YEARS ITS NOT DONE AND THERE IS STILL, MORE THEN HALF OF IT THE FINE TO PAY.

Product_Or_Service: POOLDesired Settlement: DesiredSettlementID: Other (requires explanation)

I WOULD LIKE MR. [redacted] TO PAY THE LEGAL FEES OF $10,000 AND THE BALANCE OWED TO THE BOROUGH OF [redacted] AND REFUND THE MONEY I CONTRIBUTE TO THE FINE WHEN HE COULD NOT COME UP WITH IT.

Review: [redacted] (the owner) took the total amount of the project and never delivered on any of the products or services.

[redacted] (the owner) promised to complete the project by a certain date. Not only did he keep delaying the project week after week, he has no stopped answering phone calls, and has not repaid the total amount of the project which was paid to him prior to the job as requested. He has not delivered any goods or services, and refuses to refund the amount. This has resulted in major damages to the pool, since it was not covered throughout the winter.Desired Settlement: Full refund of the total amount, plus repair of the damage done to the pool.

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Description: Swimming Pool Contractors, Dealers, Design, Mason Contractors

Address: 3 Hollow Tree Court, Norwalk, Connecticut, United States, 06854

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