Sign in

Emanuel AC & Heating

Sharing is caring! Have something to share about Emanuel AC & Heating? Use RevDex to write a review
Reviews Emanuel AC & Heating

Emanuel AC & Heating Reviews (5)

We acknowledge your correspondence dated September forwarding the complaint submitted by Mr [redacted] , who was employed by our firm as an independent contractor to provide IT consulting servicesOn or about September (while he was working as our independent contractor)he retained us to represent him in connection with a personal injury matter arising from a motor vehicle collision which occurred on or about April He signed a written fee agreement setting forth the terms of' our representationOn or about March our firm terminated Mr [redacted] 's contract as our IT vendorOn or about March he sent me an email sayinng just wanted to let you know I wasn't going to be a [redacted] and pull my case from HZ." Of course, if he were unhappy with our representation at that point, he could have discharged us then or at any time priorBut he did not do soIn factat no time during our representation of him did he complain or express dissatisfaction with our workAlthough he assured me that he was not going to "pull his case" from our firm, he ultimately did soApparently his fiancé was upset that he was still a client of the law firm which had terminated his IT contract, for on or about March 29, 2016, he sent me an email dischargingour firm and saying, I hope their [sic] aren't any hard feelingsbut it's causing a lot of friction with my soon to be wife, so I hope you understand." Againhe gave no indication that he was not satisfied with our representation: indeed, he basically admitted that the reason he discharged us was because our firm had terminated his IT contract and lie felt it necessary to appease fiancée by responding in kindOn or about April 8, I emailed him a copy of the firm's invoice, which prompted him to request a copy of his fee agreement: however, he did not question or dispute any of the charges on the invoice at that timePer our firm's standard protocol, we have sent Mr [redacted] monthly invoices since he discharged usMr [redacted] does not challenge a single entry on the invoice which he claims is unreasonable or inaccurateIn fact, we sent him invoices dated March 31, 2016: April 20, 2016; May 31, 2016; June 30, 2016; July 31, 2016; and August 31, 2016; and he never questioned or disputed any of the entries on themNor did he request an explanation of any of the work performed or fees charged by our firm during the approximately five months we have been sending him invokes—he simply ignored themAlthough we have been doing so since April/he has not made any payments towards the balance dueOn September 27, 2016, our firm sent him a past due letterHe directed us to contact his new attorney, so we entailed her a letter asserting our lien along with copies of our fee agreement and invoice on or about September 27, Prior to that dateMr [redacted] had never questioned our invoices or complained about our representationOn September (the same date we sent his lawyer the letter asserting our lien)Mr [redacted] filed a complaint against our firm with the Revdex.comIt is clear that the timing of his complaint was no coincidenceHe claims that his case "dragged on and on- (during the six months we represented him)that we only performed case-related tasks when he "pushed" us to do so and that he had to do "much of the legwork" because our firm was "unwilling or unable" to do soAgain, it is unclear what Mr [redacted] is referring to: however, as the attorney who handled Mr [redacted] 's case,I can assure that these claims are falseWe did ask him to provide us with documents supporting his claim, such as copies of his crash report, medical records and bills, health insurance EOBs and lost wage documentation—as we do all of our personal injury clientsIn this case, I sent a settlement demand letter to the other driver's insurance carrier on or about October 5, 2015—which was within approximately three (3) weeks after my firm was retainedWe had difficulty getting copies of medical bills from one of Mr [redacted] 's medical providers, which delayed the insurance company's response to our demandSince he was the patient, we asked Mr [redacted] to make contact with the provider to request copies of the billsOur lee agreement states: -Client will compile and provide any documentsevidence or other information requested by Attorney which Attorney reasonably requires in order to represent Client's interests.- While our firm can (and does) routinely request these documents on behalfof our clientsin our experience clients often get them Paster and cheaper than our office canIn this casewe did ask Mr [redacted] to make contact with one of his medical providers when our requests for his chart and bills were being ignored by the providerMr [redacted] 's complaint to Revdex.com incorrectly states that he was informed of the hourly conversion clause in his fee agreement when he discharged our firm in March instead of when he retained us in September In challenging the reasonableness of our fee, he goes on to incorrectly claim that "a half page complaint was filed on my behalf and done at the very last minute to avoid a deadline." I did work on a Complaint (one of three tasks for which he was billed on March totaling half an hour), but never got a chance to file it because he discharged my firm on March 29, Mr [redacted] incorrectly lists the purchase date as August 1, when he did not retain us until September 13, He lists the "problem occurred date" as February 1, 2016, but does not explain what the alleged act or omission which occurred on February wasIn any event, we are not aware of any "problem" arising on that dateIf there was a problemMr [redacted] never communicated it to usThe essence of Mr [redacted] 's complaint against our firm is that the hours billed "cannot be correct." yet he does not specify which hours are not "correct" nor does he explain what he believes the correct number of hours isThe relief proposed in his Revdex.com complaint is a reduction in the amount of his bill by one-halfMr [redacted] never requested any adjustments to his bill during the past few months we have been sending him invoices; this is the first time he has asserted that our fee is unreasonableWe find it interesting that he does not dispute any specific entries on the invoice; the amount of his proposed reduction (50%) appears to be purely arbitraryIn conclusionour firm denies the allegations in Mr [redacted] 's complaintIt is clear from the foregoing that he does not have a legitimate grievance with our firm and that his Revdex.com complaint was motivated purely by spite in a calculated effort to harm our firm"s reputationIt appears to be his vindictive way of pursuing his grudge against our firm—first for terminating his IT contract then for charging him for our services pursuant to a valid, written fee agreement which he signedTo the extent he makes any substantive allegations regarding the firm's representationthey are demonstrably false—and maliciously soPlease contact me with any questions and I will be happy to discuss this situation with youVery truly yours, Thomas WB [redacted]

This firm was hired to handle my divorce in March of 2014. They were totally inexperienced and made several errors that ended up costing me an enormous amount of money. The attorney that handled my case offered to lie to a judge for me(I refused her offer. I have the offer in writing in a text). She totally botched my preliminary hearing by mishandling the case. I had paid them $4600 prior to the hearing and they tried to bill me an additional $6,000 after the hearing for bad service. I have asked Hollingsworth and Zivitz to drop my final billing for bad service and advice. I have offered to settle for a much smaller amount of money, however, there has been no response. Can you help me get them to settle with me?

I hired Hollingsworth & Zivitz based upon a glowing recommendation from a close, trusted friend My world had been turned upside down and I needed someone I could trust to held me navigate through all the emotions and chaos, while guiding me through the legal process The team at Hollingsworth & Zivitz were excellent to work with and provided a great service at a reasonable priceI would highly recommend them to all of my family and friends

We acknowledge your correspondence dated September 28. 2016. forwarding the complaint submitted by Mr. [redacted], who was employed by our firm as an independent contractor to provide IT...

consulting services. On or about September 13. 2015 (while he was working as our independent contractor). he retained us to represent him in connection with a personal injury matter arising from a motor vehicle collision which occurred on or about April 23. 2014. He signed a written fee agreement setting forth the terms of' our representation. On or about March 12. 2016. our firm terminated Mr. [redacted]'s contract as our IT vendor. On or about March 14. 2016. he sent me an email sayinng just wanted to let you know I wasn't going to be a [redacted] and pull my case from HZ." Of course, if he were unhappy with our representation at that point, he could have discharged us then or at any time prior. But he did not do so. In fact. at no time during our representation of him did he complain or express dissatisfaction with our work. Although he assured me that he was not going to "pull his case" from our firm, he ultimately did so. Apparently his fiancé was upset that he was still a client of the law firm which had terminated his IT contract, for on or about March 29, 2016, he sent me an email dischargingour firm and saying, I hope their [sic] aren't any hard feelings. but it's causing a lot of friction with my soon to be wife, so I hope you understand." Again. he gave no indication that he was not satisfied with our representation: indeed, he basically admitted that the reason he discharged us was because our firm had terminated his IT contract and lie felt it necessary to appease fiancée by responding in kind. On or about April 8, 2016. I emailed him a copy of the firm's invoice, which prompted him to request a copy of his fee agreement: however, he did not question or dispute any of the charges on the invoice at that time. Per our firm's standard protocol, we have sent Mr. [redacted] monthly invoices since he discharged us. Mr. [redacted] does not challenge a single entry on the invoice which he claims is unreasonable or inaccurate. In fact, we sent him invoices dated March 31, 2016: April 20, 2016; May 31, 2016; June 30, 2016; July 31, 2016; and August 31, 2016; and he never questioned or disputed any of the entries on them. Nor did he request an explanation of any of the work performed or fees charged by our firm during the approximately five months we have been sending him invokes—he simply ignored them. Although we have been doing so since April/2016. he has not made any payments towards the balance due.
On September 27, 2016, our firm sent him a past due letter. He directed us to contact his new attorney, so we entailed her a letter asserting our lien along with copies of our fee agreement and invoice on or about September 27, 2016. Prior to that date. Mr. [redacted] had never questioned our invoices or complained about our representation.
On September 27. 2016 (the same date we sent his lawyer the letter asserting our lien). Mr. [redacted] filed a complaint against our firm with the Revdex.com. It is clear that the timing of his complaint was no coincidence. He claims that his case "dragged on and on- (during the six months we represented him). that we only performed case-related tasks when he "pushed" us to do so and that he had to do "much of the legwork" because our firm was "unwilling or unable" to do so.
Again, it is unclear what Mr. [redacted] is referring to: however, as the attorney who handled Mr. [redacted]'s case,. I can assure that these claims are false. We did ask him to provide us with documents supporting his claim, such as copies of his crash report, medical records and bills, health insurance EOBs and lost wage documentation—as we do all of our personal injury clients.
In this case, I sent a settlement demand letter to the other driver's insurance carrier on or about October 5, 2015—which was within approximately three (3) weeks after my firm was retained. We had difficulty getting copies of medical bills from one of Mr. [redacted]'s medical providers, which delayed the insurance company's response to our demand. Since he was the patient, we asked Mr. [redacted] to make contact with the provider to request copies of the bills.
Our lee agreement states: -Client will compile and provide any documents. evidence or other information requested by Attorney which Attorney reasonably requires in order to represent Client's interests.- While our firm can (and does) routinely request these documents on behalf. of our clients. in our experience clients often get them Paster and cheaper than our office can. In this case. we did ask Mr. [redacted] to make contact with one of his medical providers when our requests for his chart and bills were being ignored by the provider.
Mr. [redacted]'s complaint to Revdex.com incorrectly states that he was informed of the hourly conversion clause in his fee agreement when he discharged our firm in March 2016 instead of when he retained us in September 2015. In challenging the reasonableness of our fee, he goes on to incorrectly claim that "a half page complaint was filed on my behalf and done at the very last minute to avoid a deadline." I did work on a Complaint (one of three tasks for which he was billed on March 22. 2016 totaling half an hour), but never got a chance to file it because he discharged my firm on March 29, 2016.
Mr. [redacted] incorrectly lists the purchase date as August 1, 2015. when he did not retain us until September 13, 2015. He lists the "problem occurred date" as February 1, 2016, but does not explain what the alleged act or omission which occurred on February 1. 2016. was. In any event, we are not aware of any "problem" arising on that date. If there was a problem. Mr. [redacted] never communicated it to us.
The essence of Mr. [redacted]'s complaint against our firm is that the hours billed "cannot be correct." yet he does not specify which hours are not "correct" nor does he explain what he believes the correct number of hours is. The relief proposed in his Revdex.com complaint is a reduction in the amount of his bill by one-half. Mr. [redacted] never requested any adjustments to his bill during the past few months we have been sending him invoices; this is the first time he has asserted that our fee is unreasonable. We find it interesting that he does not dispute any specific entries on the invoice; the amount of his proposed reduction (50%) appears to be purely arbitrary.
In conclusion. our firm denies the allegations in Mr. [redacted]'s complaint. It is clear from the foregoing that he does not have a legitimate grievance with our firm and that his Revdex.com complaint was motivated purely by spite in a calculated effort to harm our firm"s reputation. It appears to be his vindictive way of pursuing his grudge against our firm—first for terminating his IT contract then for charging him for our services pursuant to a valid, written fee agreement which he signed. To the extent he makes any substantive allegations regarding the firm's representation. they are demonstrably false—and maliciously so.
Please contact me with any questions and I will be happy to discuss this situation with you.
Very truly yours,
Thomas W. B[redacted]

This firm was hired to handle my divorce in March of 2014. They were totally inexperienced and made several errors that ended up costing me an enormous amount of money. The attorney that handled my case offered to lie to a judge for me(I refused her offer. I have the offer in writing in a text). She totally botched my preliminary hearing by mishandling the case. I had paid them $4600 prior to the hearing and they tried to bill me an additional $6,000 after the hearing for bad service.
I have asked Hollingsworth and Zivitz to drop my final billing for bad service and advice. I have offered to settle for a much smaller amount of money, however, there has been no response. Can you help me get them to settle with me?

Check fields!

Write a review of Emanuel AC & Heating

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Emanuel AC & Heating Rating

Overall satisfaction rating

Add contact information for Emanuel AC & Heating

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated