Ember Technologies, Inc.

The following responses have been sent to the customer already:On Nov2Hi M*** ***,You are completely right, waiting months after being paid is a very long time and we completely understand that the delay has been frustrating but want to make sure when Ember is in your hands, it's the ultimate
user experience! We are on our final stages and are excited to be shipping out your Ember within the first half of NovemberYou will receive tracking information once the item is shippedThe long wait is finally almost to an end and we can't wait for Ember to be in your hands! - Warm RegardsThe Ember TeamOn Nov7Hi Mary, we received a concern via the Revdex.com from you on November I know they may not necessarily be the answered you wanted to hear, but I hope you at least have some clarity on where we areWe will be shipping very soon, but have a few last items to wrap upWe know we have been delayed, but at this point we want to make sure we are worth the wait as well. Let me know if you need anything else.Warm Regards,

Complaint: 11798581
I am rejecting this response because:I have not received the second part of my shipment from Ember. U will forward u the latest message from them! From:"Ember Support" <[email protected]>Date:November 22, 2016 at 11:44:50 AM PSTTo:[redacted]@yahoo.comSubject:Re: Ember Tracking InformationReply-To:[email protected] [redacted], I did see that you ordered an extra coaster! We will be shipping all our extra coasters after we fulfill all pre-order mugs first.You’ll get another tracking number when that goes out!Regards,-Ember SupporRegards,  From:Ember <[email protected]>Date:May 23, 2016 at 11:34:25 AM PDTTo:[redacted][email protected]:Order #1167 confirmedThank you for placing your order with Ember!This email is to confirm your recent order.Date 05/23/2016Shipping address[redacted] Sue Zimmerman1700 Oakmont Dr Apt 1Walnut CreekCalifornia 94595United StatesBilling address[redacted] Sue Zimmerman1700 Oakmont Dr Apt 1Walnut CreekCalifornia 94595United States1x Ember Mug for $149.00 each1x Extra Charger for $39.00 eachSubtotal : $188.00 USDCA State Tax : $12.13 USDShipping : $12.79 USDTotal : $212.92 USDTrack thestatus of your order  
[redacted] Zimmerman