Embrich Plumbing Co

Initial Business Response / [redacted] (1000, 5, 2014/08/13) */ Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @embrichplumbing.com We repaired your water main in July and the work was completed properlyWe backfilled the area and packed the disturbed area down correctlyWe were not hired to fill in dirt areas after setting or to seed and straw the area, that was your responsibilityYou called us back to your home in April after we had 4" of rainWe them hired a landscaping company (at our expense) and they installed a silt fence to be a barrier to prevent any more mud from coming down your hillYou were told at that time that it is your responsibility to discuss with a landscaper a plan to prevent any future damage due to washing away of soil You called us again in July, complaining about the cost of the proposal that the landscaping company you called out to your home suggestedWe called the landscaping company and the issue was never stated to be our company's neglectBut, we are going to repair the issue at your home at our company's expenseYou are on their schedule in weeks to have the proposed work completed We are going to complete your "desired resolution"We apologize for the issues this has caused to youWe are a company of honesty and integrity

I was very pleased with the service my wife and I received from Embrich Plumbing They are definitely A+ material We will be customers with them for a long time to come and recommend using them for any plumbing needs Thank you Embrich

I can't say enough good things about Embrich Plumbing CompanyI have used them to fix small leaks, BIG leaks (water line going to my house), and just had them remodel my entire bathroomEveryone I have worked with has been polite, knowledgeable and dependableIts nice to know there are still companies with a high level of integrity in businessI recommend using Embrich Plumbing Coto anyone looking for a plumber!

We have been Embrich Plumbing customers for a decadeDel and his team have taken care of two of our homes and a rental propertyThey are reliable, courteous, knowledgeable and affordableWe don't call around for estimates or second opinions anymore, because my wife and I know that Embrich Plumbing is taking care of us

I was very pleased with the service my wife and I received from Embrich Plumbing. They are definitely A+ material. We will be customers with them for a long time to come and recommend using them for any plumbing needs. Thank you Embrich.

Initial Business Response /* (1000, 5, 2014/08/13) */
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@embrichplumbing.com
We repaired your water main in July 2013 and the work was completed properly. We backfilled the area and packed the disturbed area down correctly. We were not hired...

to fill in dirt areas after setting or to seed and straw the area, that was your responsibility. You called us back to your home in April 2014 after we had 4" of rain. We them hired a landscaping company (at our expense) and they installed a silt fence to be a barrier to prevent any more mud from coming down your hill. You were told at that time that it is your responsibility to discuss with a landscaper a plan to prevent any future damage due to washing away of soil.
You called us again in July, complaining about the cost of the proposal that the landscaping company you called out to your home suggested. We called the landscaping company and the issue was never stated to be our company's neglect. But, we are going to repair the issue at your home at our company's expense. You are on their schedule in 2 weeks to have the proposed work completed.
We are going to complete your "desired resolution". We apologize for the issues this has caused to you. We are a company of honesty and integrity.

We have been Embrich Plumbing customers for a decade. Del and his team have taken care of two of our homes and a rental property. They are reliable, courteous, knowledgeable and affordable. We don't call around for estimates or second opinions anymore, because my wife and I know that Embrich Plumbing is taking care of us.

I can't say enough good things about Embrich Plumbing Company. I have used them to fix small leaks, BIG leaks (water line going to my house), and just had them remodel my entire bathroom. Everyone I have worked with has been polite, knowledgeable and dependable. Its nice to know there are still companies with a high level of integrity in business. I recommend using Embrich Plumbing Co. to anyone looking for a plumber!