Emerald Greens Golf Course

Initial Business Response /* (1000, 9, 2015/07/23) */
Sorry to hear about the confusion as to the usage of the Minnesota Golf Card. If we are talking about the same card that golfers can purchase for $35.00 from Birdie Marketing and it is a trifold card, there are restrictions indicated under the...

Time Level area.
The Minnesota Golf Card explicitly states under the Time Levels area on the card that holidays and July 3-5 are not included for all time levels - levels A thru F.
Having reviewed all this, I have nothing more to add other then we as a business are not in the business to deceive our customers. We try to spell out the restrictions the best we can so that it is understandable to everyone.

Initial Consumer Rebuttal /* (3000, 11, 2015/07/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have clearly stated that I was using the Minnesota PGA card, not the Minnesota Golf Card. Attached is a copy of the coupon show that date range as July 4th through July 6th. My group trying to use the coupon on July 3rd was told by the front desk that Management had made a decision not to honor the coupon earlier that week. In that case you would have known about the coupon and still said no even though customers were well within their rights. This not only a show of decite but an unfair practice trade that is against the law. Please read the complaint fully as it clearly states Minnesota PGA Card and not Minnesota Golf Card.