Emergency Business Funding

Complaint: [redacted] I am rejecting this response because: James, With all do respectYou have complaints on The Revdex.comAll are the same, Emergency Business Funding takes customers money to help them obtain a loan and then you don't hear from them after Emergency Bus, Funding gets their moneyYou got your last payment of our $on 12/01/- up until then you email us around times, you called us around timesI have all on record, you say in this email back in December after I expressed my concerns to you about your lack of helping usthat you were working hard to get our red flags resolved, You also stated in this email twice that we would get funding, but you said in your email reply form the Revdex.com that you didn't guarantee us fundingRegardless of what your contract that I signed states, I have other emails where you and Carmen state that you will work with us until we get our fundingSo, you mislead your clients This is a statement from you in Exhibit A below, Cameron and Carmen are working to get your red flags done ASAPWe want you to get funding quicker than you want it because we don't get paid until you're funded You state in Exhibit B that client paid for services all have been providedCan you please provide records of where I got my business credit appointment? If you read Exhibit E, Carmen emailed me on 12/my EIN number and then I never heard from her again I also had to send out and pay for my EIN myself, Carmen asked me to send out letters to credit bureaus telling them that information wasn't authorized for accounts, but it was negative on my credit, so you were asking me to lie to the credit bureaus to get this off of my creditNow why would I lie about this? (See Exhibits C & D) Only out of these services were provided in fullAnd I had to do all of the work, so you're saying that I paid you $to provide your services, but I had to do all of the workOne of my last phone calls was from Cameron telling me to call Dun & Bradstreet to get a DUNS numberHow many funding companies have their clients pay them and have the client do their own work??? So, what happened after that James? You got your money from us, but again as all complaints state, Emergency Business Funding doesn't follow through with what they promise We no longer need your services as after a years time, we weren't able to do our cleaning business and no longer need your fundingI would like a refund in full of $as you did NOT provide us servicesI feel you have been dishonest and misleading about funding money Thanks, [redacted] (Exhibit A) ***, I really do NOT appreciate you saying things that are NOT trueI never once said "I guarantee you will get funding" what I did say is "once the red flags are completed you will get funding" your red flags are: $1,Lender Prep Package Personal Credit Enhancement • - Personal Credit Optimization Credit Score to or Higher Corporate Identity • - Determine Name • - Establish Entity • - State Records Update • - Federal EIN Business Credit Building • - Establish DUNS number • - Establish Dun & Bradstreet Credit Profile Loan Package Compliance • - Business Plan • - Loan Package Emergency Business Funding is working extremely hard to get these red flags completed as quickly as possibleEmergency Business Funding has done so much work to get your file in a better position I can't believe you have the audacity to write an email saying the things you did Emergency Business Funding has done nothing but help youThen you have the audacity to tell Cameron "Emergency Business Funding is a scam" I really don't know why you would say something like that when we have worked so hard to help youIf Emergency Business Funding was a scam we probably wouldn't answer your calls and emails also banks don't give merchant accounts to process credit cards to scams come on thinks about itI never said your bad credit didn't didn't matter I said "one of the red flags that needs to be fixed is your credit needs to be at a or higher"I just listened to all of the calls between you and IThe time frame I said was "TYPICALLY to weeksWhen it comes to the time frame I gave you it was an average sometimes it's quicker and sometimes it's longer than the time frame I quoted you, that is why I said 'TYPICALLY' Cameron and Carmen are working to get your red flags done ASAPWe want you to get funding quicker than you want it because we don't get paid until you're funded Best Regards, James (Exhibit B) We are a business consulting firm and client paid for our services, which have all been providedClient purchased Personal Credit Consulting, Business Credit Consulting, and Entity Formation WorkAll of these have been provided to client in full (Exhibit C) ***, Please find the attached three letters to correct the accounts with each of the bureausPlease follow these instructions: 1.Print each letter 2.Print three copies of the credit report, (If you don't want to print so many pages be sure to print the first page and then the page showing the account that is listed in the letter.) 3.Make three copies of your Driver's License or State ID card 4.Make three copies of a utility bill with your name and home address showing 5.Sign and mail each letter to the appropriate address found at the top of the letter 6.Be sure to include; Signed letter, copy of Credit Report (Highlight the account listed in the letter), copy of ID, and copy of a home utility bill 7.Send each letter certified mail (The bureaus have days to respond) 8.Let us know of ANY reply Let me know if you have any questions Carmen S [redacted] (Exhibit D) The inquiry was not authorized ELAN FIN SVC Account Number: Please ensure that all information is accurate (Exhibit E) [redacted] & [redacted] < [redacted] @gmail.com> 12/10/ to Carmen Thanks Carmen! What is our next step? I've emailed and left you messages and this is the first that I've heard from you! What do we do next? And when should we expect the loan? Thanks, [redacted] @emergencybusinessfunding.com 12/10/ to me Hey ***, The next step will be to schedule a business credit appointment, I will be calling you tomorrow to schedule this appointment Best Regards, Carmen S [redacted] & [redacted] < [redacted] @gmail.com> 12/15/ to James, carmen Carmen, I NEED for you to call me PLEASE We need to proceed with getting this loanCan you email or call me please Thanks, ***

Complaint: [redacted]
I am rejecting this response because:
James,
With all do respect. You have 26 complaints on The Revdex.com. All are the same, Emergency Business Funding takes customers money to help them obtain a loan and then you don't hear from them after Emergency Bus, Funding gets their money. You got your last payment of our $1239.00 on 12/01/14 - up until then you email us around 22 times, you called us around 40 times.. I have all on record, you say in this email back in December after I expressed my concerns to you about your lack of helping us. that you were working hard to get our red flags resolved, You also stated in this email twice that we would get funding,  but you said in your email reply form the Revdex.com that you didn't guarantee us funding. Regardless of what your contract that I signed states, I have 3 other emails where you and Carmen state that you will work with us until we get our funding. So, you mislead your clients. 
This is a statement from you in Exhibit A below,
Cameron and Carmen are working to get your red flags done ASAP. We want you to get funding quicker than you want it because we don't get paid until you're funded.
You state in Exhibit B that client paid for services all have been provided. Can you please provide records of where I got my business credit appointment? If you read Exhibit E, Carmen emailed me on 12/10 my EIN number and then I never heard from her again.
I also had to send out and pay for my EIN myself, 
Carmen asked me to send out 3 letters to credit bureaus telling them that information wasn't authorized for 7 accounts, but it was negative on my credit, so you were asking me to lie to the credit bureaus to get this off of my credit. Now why would I lie about this? (See Exhibits C & D)
Only 1 out of these 3 services were provided in full. And I had to do all of the work, so you're saying that I paid you $1000.00 to provide your services, but I had to do all of the work. One of my last phone calls was from Cameron telling me to call Dun & Bradstreet to get a DUNS number. How many funding companies have their clients pay them and have the client do their own work???
So, what happened after that James? You got your money from us, but again as all 26 complaints state, Emergency Business Funding doesn't follow through with what they promise.
We no longer need your services as after a years time, we weren't able to do our cleaning business and no longer need your funding. I would like a refund in full of $1239.00 as you did NOT provide us services. I feel you have been dishonest and misleading about funding money.
Thanks,
[redacted]
(Exhibit A)
[redacted],
 I really do NOT appreciate you saying things that are NOT true. I never once said "I guarantee you will get funding" what I did say is "once the red flags are completed you will get funding" your red flags are:
$1,000 Lender Prep Package
Personal Credit Enhancement 
• - Personal Credit Optimization Credit Score to 680 or Higher
Corporate Identity 
• - Determine Name 
• - Establish Entity 
• - State Records Update 
• - Federal EIN 
Business Credit Building 
• - Establish DUNS number 
• - Establish Dun & Bradstreet Credit Profile 
Loan Package Compliance 
• - Business Plan 
• - Loan Package
Emergency Business Funding is working extremely hard to get these red flags completed as quickly as possible. Emergency Business Funding has done so much work to get your file in a better position I can't believe you have the audacity to write an email saying the things you did.  Emergency Business Funding has done nothing but help you. Then you have the audacity to tell Cameron "Emergency Business Funding is a scam" I really don't know why you would say something like that when we have worked so hard to help you. If Emergency Business Funding was a scam we probably wouldn't answer your calls and emails also banks don't give merchant accounts to process credit cards to scams come on thinks about it. I never said your bad credit didn't didn't matter I said "one of the red flags that needs to be fixed is your credit needs to be at a 680 or higher". I just listened to all of the calls between you and I. The time frame I said was "TYPICALLY 1 to 4 weeks. When it comes to the time frame I gave you it was an average sometimes it's quicker and sometimes it's longer than the time frame I quoted you, that is why I said 'TYPICALLY'.  Cameron and Carmen are working to get your red flags done ASAP. We want you to get funding quicker than you want it because we don't get paid until you're funded.
 Best Regards, 
James   
(Exhibit B)
We are a business consulting firm and client paid for our services, which have all been provided. Client purchased Personal Credit Consulting, Business Credit Consulting, and Entity Formation Work. All of these have been provided to client in full.
(Exhibit C)
[redacted],
Please find the attached three letters to correct the accounts with each of the bureaus. Please follow these instructions:
1.Print each letter.
2.Print three copies of the credit report, (If you don't want to print so many pages be sure to print the first page and then the page showing the account that is listed in the letter.)
3.Make three copies of your Driver's License or State ID card.
4.Make three copies of a utility bill with your name and home address showing.
5.Sign and mail each letter to the appropriate address found at the top of the letter.
6.Be sure to include; Signed letter, copy of Credit Report (Highlight the account listed in the letter), copy of ID, and copy of a home utility bill.
7.Send each letter certified mail (The bureaus have 30 days to respond).
8.Let us know of ANY reply. 
Let me know if you have any questions.
Carmen S[redacted].
(Exhibit D)
 1. The inquiry was not authorized 
 ELAN FIN SVC Account Number:  
 Please ensure that all information is accurate.
(Exhibit E)
[redacted] & [redacted] <[redacted]@gmail.com>
12/10/14
to Carmen
Thanks Carmen!
What is our next step? I've emailed and left you messages and this is the first that I've heard from you! 
What do we do next? And when should we expect the loan?
Thanks,
[redacted]
[redacted]@emergencybusinessfunding.com
12/10/14
to me
Hey [redacted],
The next step will be to schedule a business credit appointment, I will be calling you tomorrow to schedule this appointment.
Best Regards,
Carmen S[redacted]
[redacted] & [redacted] <[redacted]@gmail.com>
12/15/14
to James, carmen
Carmen,
I NEED for you to call me PLEASE..
We need to proceed with getting this loan. Can you email or call me please.
Thanks,
[redacted]

Hello,We never told client they qualified for a small business loan. Point 5 in both contracts client signed with company clearly stated that we issue no guarantees specifying any funding amounts, rates, or terms (both contracts are uploaded for client and Revdex.com review). We are a business consulting...

firm and client paid for our services, which have all been provided. Client purchased Personal Credit Consulting, Business Credit Consulting, and Entity Formation Work. All of these have been provided to client in full. We do have lenders we can send client to once the credit is up to par and would be more than happy to do this. However, company has not heard from client since January in which they charged back on our services without trying to contact us first. We won the charge back, because we have provided our services. For this reason, we cannot issue a refund. However, in an effort to resolve this complaint to Revdex.com and client's satisfaction, we would be more than happy to provide additional services on their file free of charge if they are not yet in a position to receive an approval (this would include additional personal credit and business credit work). If they are ready for an approval, we would be more than happy to send them to one of our lenders immediately. We look forward to hearing back from client and helping them resolve this to their satisfaction!