Emergency Dental

Confirming appointments when item not there/ Refund still not received I went into this office in mid December and ended up having to have a root canal for which I was charged a little over $ I was told to come back in three weeks to have the crown placed My appointment was confirmed and when I arrived, I was told oops sorry we were hoping the crown would have been delivered in time for your appointment Really? I even called back to confirm the appointment in fear that it wouldn't be So I was rescheduled another two weeks out Now that I have the crown, and both of my insurances have paid, which is now almost two weeks ago, I still have yet to be refunded the $that I was told was processed on January 27, I called the credit card company to confirm whether or not this had even been processed and was told that there was no credit even pending in the system The business manager, [redacted] is continually rude to both my husband and myself when we call to s

Confirming appointments when item not there/ Refund still not received
I went into this office in mid December and ended up having to have a root canal for which I was charged a little over $ I was told to come back in three weeks to have the crown placed My appointment was confirmed and when I arrived, I was told oops sorry we were hoping the crown would have been delivered in time for your appointment Really? I even called back to confirm the appointment in fear that it wouldn't be So I was rescheduled another two weeks out Now that I have the crown, and both of my insurances have paid, which is now almost two weeks ago, I still have yet to be refunded the $that I was told was processed on January 27, I called the credit card company to confirm whether or not this had even been processed and was told that there was no credit even pending in the system The business manager, *** is continually rude to both my husband and myself when we call to s

Paid out of pocket for a dental procedure which was later paid by insuranceI have yet to receive a reimbursement for my out of pocket expenses
On 2/25/I had a tooth extraction which I paid out of pocket for since I did not have my insurance card on me at the time of serviceA couple days later I went back with a insurance reimbursement form to have the billing re-submitted through my insurance so I could be reimbursedI was told this could take a few months 60-days After not receiving anything I began contacting the office in August of asking about my reimbursement I have been calling monthly since August of speaking with *** and *** who say the same thing every time I callThey first stated the check was mailed 10/21/The last times I have called they stated the check was mailed in NovemberThey both stated they need to email the manager so they can figure out whats going on with the reimbursement payment It is now March of and I ha