Our Elk Grove team escalated this issue and I have personally reached out to Ms *** by phone and email and have yet to hear back from her. We would be more than happy to find a solution to her issue as we did for her friend. Ms *** can contact me at [email protected] and we can arrange
a time to meet or speak to resolve this matter. Her current agreement is a valid agreement that we stand behind. Please see below on our last corespondance with Ms ***:Hello ***, my name is *** *** and I represent Results Transformation Centers. The Elk Grove team escalated your client issue to me and I would like to do our best to help you out. I notice that you are in a termed agreement with Results Transformation Centers that has an outstanding term still but are looking to cancel out of your program early. The team said that you referenced moving from the original location that you first joined Results with. I was also informed that the team does not have any record of your cancellation request form being submitted.Do you have anything that we can use as proof of your mailing in your cancellation request? We did not receive this via a certified mailing like we usually suggest when someoen chooses to use the postal service to send in dated materials, especially since we do take cancellations forms via email so that the dates can be established for you.If you can provide us any proof (receipt or otherwise) that we can track down your undelivered mailing then we will be more than happy to work with you on getting your program back dated. Any early cancellation request by clause must be also acompanied by formal proof of move (a new utility bill, water, sewer, or power). We can always accept a new submission with the proof of move attached as well in lieu of the 80% early termination fee. There is also an early termination move fee of $that we can in good faith waive for you as well. Please forward any receipt of mailing or date stamped receipt from your postal servicer that you sent this request by and we can always use that date as your official notice date. Short of that, our records show that we had sent you over a request to cancel form that was never returned to us.I look forward to helping you resolve this issue as soon as possible. Please help us help you. Have a wonderful day
This customer is NOT a customer of this business. We checked our records closely and our Results Transformation Center - Sunrise blvd in Rancho Cordova has no record of this customer ever contacting or attending our program.
Our Elk Grove team escalated this issue and I have personally reached out to Ms *** by phone and email and have yet to hear back from her. We would be more than happy to find a solution to her issue as we did for her friend. Ms *** can contact me at [email protected] and we can arrange
a time to meet or speak to resolve this matter. Her current agreement is a valid agreement that we stand behind. Please see below on our last corespondance with Ms ***:Hello ***, my name is *** *** and I represent Results Transformation Centers. The Elk Grove team escalated your client issue to me and I would like to do our best to help you out. I notice that you are in a termed agreement with Results Transformation Centers that has an outstanding term still but are looking to cancel out of your program early. The team said that you referenced moving from the original location that you first joined Results with. I was also informed that the team does not have any record of your cancellation request form being submitted.Do you have anything that we can use as proof of your mailing in your cancellation request? We did not receive this via a certified mailing like we usually suggest when someoen chooses to use the postal service to send in dated materials, especially since we do take cancellations forms via email so that the dates can be established for you.If you can provide us any proof (receipt or otherwise) that we can track down your undelivered mailing then we will be more than happy to work with you on getting your program back dated. Any early cancellation request by clause must be also acompanied by formal proof of move (a new utility bill, water, sewer, or power). We can always accept a new submission with the proof of move attached as well in lieu of the 80% early termination fee. There is also an early termination move fee of $that we can in good faith waive for you as well. Please forward any receipt of mailing or date stamped receipt from your postal servicer that you sent this request by and we can always use that date as your official notice date. Short of that, our records show that we had sent you over a request to cancel form that was never returned to us.I look forward to helping you resolve this issue as soon as possible. Please help us help you. Have a wonderful day
This customer is NOT a customer of this business. We checked our records closely and our Results Transformation Center - Sunrise blvd in Rancho Cordova has no record of this customer ever contacting or attending our program.
Due to our privacy policy, we cannot provide details concerning this matter to the Revdex.com. We contacted the consumer directly to resolve.