you can reject the response if you so choose but we never processed the charge which is why you were contacted by our staff to let you know they were proceeding with processing the amount. We never processed the hold on the card to an actual charge. I was mistaken when I said that it was refunded the hold was just voided
Complaint: ***
I am rejecting this response because: there was no refund at all, if there is a refund I will be more than pleased, tell them to call me and let me know if they want to refund me, they are just telling you what you want to hearThanks a lot
Regards,
*** ***
Dear Revdex.com,this is not the typical way that Longhorn Rentals operates and I believe there was a misunderstanding. We have issued a refund to this customer to resolve this problem. If you need any additional information please let me know. Thank you for you time
*** ***
you can reject the response if you so choose but we never processed the charge which is why you were contacted by our staff to let you know they were proceeding with processing the amount. We never processed the hold on the card to an actual charge. I was mistaken when I said that it was refunded the hold was just voided
Complaint: ***
I am rejecting this response because: there was no refund at all, if there is a refund I will be more than pleased, tell them to call me and let me know if they want to refund me, they are just telling you what you want to hearThanks a lot
Regards,
*** ***
Dear Revdex.com,this is not the typical way that Longhorn Rentals operates and I believe there was a misunderstanding. We have issued a refund to this customer to resolve this problem. If you need any additional information please let me know. Thank you for you time
*** ***