EMI Printworks, Inc.

EMI printworks has been phenomenal! We have been utilizing their services and expertise for over years now and have continued to be pleased with each product they have produced! We have multiple businesses in Flagstaff, AZ and have yet to have come across any print shop or advertising agency in our town that has even come close to duplicating the creative, professional pieces of artwork that helps make our businesses so successful! They are extremely responsive, prompt and personal with each project and truly have an eye for detail! We have had everything from signs to tents to business cards made by them and so much more! Compared to marketing agencies and other print shops near us, they are extremely fair with pricing and have always gone above and beyond our expectations! Thank you, EMI for being so AWESOME!!

Horrible customer service! Lack of communication, unwillingness to admit fault, proofs were wrong not once but twice. I would not recommend EMI Printworks to anyone looking for efficient and high quality printing.

I have used EMI for almost 1.5 years for printing. Early this year I received a bill going back the last year for various jobs that had never been billed by mistake. The jobs were quite old and I was not able to audit the charges. When I finally did get into all of the invoices I noticed really differing prices for the same items. When I brought it to the attention of the owner and director I was told that I was ungrateful for all they had done and that they would never "rush" an order for me. They were pretty rude. When I needed one more order from them not only did they use the wrong material for the order but when I tried to get it fixed they spent almost a week getting back to me and then refused to correct the mistake. I would not recommend this service to any small business as their standards have changed significantly since I started working with them and their customer service is terrible.