Emily's Nail and Spa

From: [redacted] Sent: Tuesday, April 28, 2015 5:43 PMTo:
href="mailto:[email protected]">[redacted]Subject: Complaint ID: [redacted] Complaint Type: Business Complaint Date Filed: 4/27/2015 12:52 PM Importance: High   Please cancel this complaint. It is not something that I wish to pursue at this time.   Thank you [redacted] Travel Nurse Recruiter [redacted]
[redacted]

Review: I was a patron of this particular establishment on Saturday, April, 25th 2015. I received a pedicure for an advertised service of gel polish for $25 with (2) free designs. The advertisement clearly said that it is for gel polish only but it did not specify if it was to be for a manicure or a pedicure, it clearly said gel polish. At the time that payment was required I asked about the sign in the window and was told that their customers know that it is only for manicures not pedicures. I told them that it was false advertisement. Unfortunately at this time the proprietor already had my card and swiped it. I continued to dispute the charges but she sat down and looked at her computer and refused to continue the conversation. I ended up paying an increased cost for a falsely advertised service. Hook- Line-Sinker : (Desired Settlement: I would like to have the difference refunded to me ASAP

Consumer

Response:

From: [redacted] Sent: Tuesday, April 28, 2015 5:43 PM To: [redacted] Subject: Complaint ID: [redacted] Complaint Type: Business Complaint Date Filed: 4/27/2015 12:52 PM Importance: High Please cancel this complaint. It is not something that I wish to pursue at this time. Thank you [redacted] Travel Nurse Recruiter [redacted]