Emm Loans

Seems like all the same complaints
Loan type went from usda to fha to conventional then my rates then closing pushed more than four times like 7 realtor was I believe originators wife and threatened us a few times spoke down to us lied unbelievably way more lost home because realtor compromised contract by misrepresenting us and signing a few things for us nothing done nobody cared and my family and I spent and skipped Halloween thanksgiving Christmas new year and still in a motel being drained lost a lot of money and still bugging me till end to sign off on that illegal loan! Still nothing done

A shady company with nothing but inept employees. What mortgage company can't accept 2 separate payments that equals a whole payment? Does a good mortgage company send a letter that says they changed your loan number, then sends and additional letter saying they didn't change your loan number, when in fact they did change your loan number? I hope those $200 in late fees you illegally earned are the beginning of the end for this terrible company.

I am now 60 days in to this process. These people have no idea what they are doing. I reply and respond quickly to all document requests. They drag their feet and then ask for the SAME documents again! The level of incompetence is unbelievable. This collection of is created a HUGE problem when they used an out dated 4506-T IRS form. The IRS no longer provides transcripts to a third party. So, when they submitted the outdated form to the IRS, it was flagged as a fraudulent request. I spent TWO days on the phone with the IRS to finally get it corrected. These people are a collection of incompetent is. Avoid.

I was buying a condo in Sandiego and was referred to Joel *** from E Mortgage Management.
After proving all the documents I did not hear back for some time. Attempted to contact via phone but the mail box was full and not able to leave message.
I was initially told the rate was going to be around and got back a quote with 4.3% with a 3.0 points to service the loan. There was mediation going on with the home owners association and builder but not a law suit. I was told as there was litigation my rates were high. I went with another lender and got a rate below 3% and less than 1.0 points.
I was being ripped off by over 25,000-00 dollars and high rates
Never deal with these people as they will rip you off.

I received a mailing from E Mortgage Management. They said I was Pre-Qualified for a refinance loan of $344,833. First of all, everyone is Pre-Qualified. That doesn't mean your approved. Second, the $344,833 is the EXACT balance I had at Wells Fargo after my last mortgage payment. I wonder how they got this information. My new rate : 2.99%/ 3.18% APR (30 YEAR FIXED RATE). My new payment $1,452.
I talked to Wendy s. Houston, and asked her to proceed, I asked her what information do you need from me. Wendy responded "I took a look at the numbers for you. I can actually offer you a lower rate than was reflected in your letter. The new rate of 2.875% would have a principle/interest payment of $1511.87/mo. I have an approval on file, however I wasn't able to receive an appraisal waiver on either Fannie Mae or Freddie Mac (this would be you only out of pocket cost).
So, the interest rate goes down a little, but the monthly payment goes up. My e-mail response was "Thanks for your quick response. What is the total amount of the loan ? What else do you need fro us. My home owners insurance is $1589.39 annual. It's paid up to 4/30/2021.
Wendy's response " I have the loan today at $363,400 right now with a pmt of $1507.72/mo.
This loan amount would allow for all costs associated with the refinancing. Our flat fee discount points to get that low rate rate, title, transfer taxes in your state etc. This includes the appraisal fee, so once you pay for the appraisal on your credit card for instance, the loan amount would be adjusted downward by the estimated $465 appraisal fee. Obviously once we get an actual mortgage payoff, exact title fees, etc. we can fine tune the numbers when the file is in processing/underwriting.
In their mailing they offered me a 2.99%/3.184%APR to refinance (payoff my mortgage of $344,833), with a new payment of $1452.
I called Wendy. I don't want a loan of $363,400. I don't need any cash back. I just want to pay off my mortgage balance, Wendy's response. The loan of $363,400 includes $16,000 to buy down the mortgage rate to 2.875%. I said that's CRAZY. I asked, what would the interest rate be with out the buy down ? Wendy says 4.0%. That was the end of our phone conversation.
I think this is a fraud.. How do they get allowed to do this. I would appreciate a response from the

Here's a review. Looks like Steven *** and e mortgage took advantage of my 85 year old mother-in-law, with a shady solicitation letter that indicated they were affiliated with her current mortgage provider Wells Fargo. Steven then assured her the loan would remain serviced by Wells Fargo, it didn't. He told us she would get a little over $2200 back from escrow, she didn't. And, they grossly over charged her for fees, points and appraisal. Steven and this company took advantage of an elderly person....period. Steven admitted on the phone to me that he over charged her, but he explained it to her and "that's what she agreed to". Steer clear of him and this company!!

employee is passing my phone number to all the different lenders because I asked to be removed from their mailing list...I was cussed out and received several phone calls from her since, cussing me each time....37 different companies have contacted me now about mortgages

E Mortgage Management, LLC sent an extremely misleading, borderline deceptive promotional mailing to me, claiming monthly savings if I rolled a credit card balance into an existing mortgage. However, their "before" and "after" illustration was misleadingly labeled, and illustrated a monthly savings when the reality would be an increased monthly expense. I work in the banking industry and in my opinion, this is a violation of federal UDAAP ("unfair, deceptive, and abusive acts and practices") regulations. I would never voluntarily do business with this company under any circumstances.

75 days later, still waiting to refinance. The underwriter has no idea what they’re looking at, so they keep asking for more documentation. We fulfill all their conditions, then they ask for more. This is our fifth shot at fulfilling all the conditions and hopefully will close before we have to extend our rate yet again. I’m all my years of being a realtor and buying my own homes, this has been the worst company I’ve ever worked with.

I am a mortgage broker who was partnered with EMM wholesale for 4 months, and had the worst experience of my professional career. The company as a whole was very difficult to work with, their turn around times for processing and approvals were much longer than promised, their staff is hard to get a hold of and rude over emails and phone and they do not provide proper documentation for brokers to do business. I had a loan denied from the company and after several days of requesting a standard practice denial letter, was told it could not be provided because the loan didn't actually go through underwriting department. However, it was manually reviewed and denied by the internal board, so in order for my client to get his $2500 deposit back on the purchase contract of the home he intended to purchase, the lender as standard procedure, needs to supply a denial letter. At that time my account representative put me on a three way call with Alan M the President I was told, who proceeded to tell me he didn't have time for me or this issue. He went on to say he didn't care about me or my clients. I have never been treated so poorly before, by upper management no less, and I was truly taken back that a company President would conduct himself in this manner. Even my account representative, a EMM employee was taken back and embarrassed. In the end my client was not able to receive his refund and was out $2500 because this company was not able to provide the proper denial letter that any lender in America would. Not only was this one deal destroyed, I have lost business partners in the real estate agents and therefore countless future revenue. Needless to say I am no longer working with this company and I hope no other business partner has to endure the issues or treatment that I did.

I used EMM loans for my first home mortgage, which was referred by my realtor... I should have done my own research, but they had good rates. Finally got thru the process. I never received a letter stating that my mortgage had been sold to Wells Fargo until I emailed EMM loans trying to make my first payment which was June 1st. I received an email from Beth stating I did not owe a payment to EMM as my mortgage was sold to Wells Fargo. So I called wells fargo and they stated my first payment to them was due July 1st. Then June 14th I received another email from Beth stating that EMM had not received my June 1st payment, after I was told I did not owe EMM for June. Very unorganized I would not work with them ever again nor reccomend them!

This company is very bad with first time home buyer loans. The buyer for the home I’m the listing agent on has been trying to get through underwriting for almost 75 days now. The closing has been delayed now 4 times! The loan originator, Robyn H and her boss Paul H (Atlanta office) have given my seller excuse after excuse as to why this loan has been delayed. I even was able to speak with both of them verbally and they agreed that the delays were all their fault and had committed to keeping the lines of communication open from that point forward. But every since that verbal conversation, nothing more has been communicated, in fact they have actually ignored all further calls and emails made by myself and the buyers agent. This has been by far the worst lender I’ve ever dealt with and I’d never recommend them. If you ever have a contract come to you and the loan exhibit has this lender listed, encourage your client to decline that offer!! I am posting this review to prevent anyone else from going through what my seller and this buyer has been taken through.

From Greg S: "Living the night mirror"...POSTPONED AGAIN by "E Mortgage Management" (after business hours) the night before the "FOURTH" Closing Reschedule......Be it known that, E Mortgage Management processors caused the comfort letter to be "older than 10 days" due to their poor processing practices that delayed the closing FIVE times now...Original closing date was June 22 and the comfort letter (dated June 13) was only 9 days old...E Mortgage Management is the WORST...The E Mortgage Management processors: Chris *** and Edward *** should be fired for Incompetency and Poor Processing Practices...Chris *** actually threatened me!!! Chris *** Retail Branch Manager *** -------AND--------- Edward *** Sales Manager, Consumer Direct NMLS ID #:

I worked with Chris *** out of Trumbull, CT. Being a first time homebuyer is already overwhelming and scary, so it’s important to have a good team to get you through it. I had a great team, between my realtor and attorneys, however my mortgage broker Chris *** and his loan processor Danita *** made the process of buying a home a nightmare and I couldn’t wait for it to be over just so that I would never have to speak to them again. Chris really puts on a great show the first time you meet him. You think you’re hiring the greatest guy in the world until it comes time for actual work to be done. He promised me that because it was my first time buying a home that once a seller accepted my offer he would bring me back and explain the whole process to me. Not only did that never happen, but I pretty much never heard from him again. A woman named Danita started contacting me and sending me paper after paper to sign without ever explaining what anything was. I literally signed paper after paper not even knowing what they were and when I would ask I either wouldn’t get a response or the response clearly showed I was bothering them. She even texted me asking for my credit card information without even telling me what it was for (appraisal). They would ignore my questions, would fill things out incorrectly, only work when I would harass them. When my realtor would contact them, Chris was extremely cocky and rude. Danita was probably the most incompetent person I’ve ever met in my life. Even my attorneys office couldn’t believe how incompetent and unprofessional they were. When I finally called Chris fed up, he apologized and apologized yet still proved to be worthless. I closed on my house yesterday finally after the closing was pushed back for over 2 weeks because they just couldn’t get it together. Not only did they not go to my closing but I haven’t even gotten a congratulations. Literally not a word from them. If I can save one person from dealing with these incompetent, unprofessional people then I’ll be happy.