Sign in

Empatica

Sharing is caring! Have something to share about Empatica? Use RevDex to write a review
Reviews Empatica

Empatica Reviews (2)

Hello [redacted] , We're sorry for the delay in getting Embrace to youFor the past month we have been ramping up our production process to accommodate for larger batches We received your email on September 7th and we responded to you on September 13th that your shipping date can be found in your Empatica AccountI've pasted that correspondence belowI'm sorry that we were not able to respond to you on [redacted] Getting out shipments has taken precedence and we have not been able to be as active on our social media sites as we would like I can understand if you would prefer to go the refund route instead, and we have left you a voicemail regarding that matter as well I would like to apologize again for the delay, and if you have any questions please feel free to contact us at [redacted] [redacted] from Empatica (Empatica Help Center)Sep 13, 17:CESTHi,Thanks for checking inWe've recently updated your estimated shipping date in your {Empatica Account}( [redacted] /)Please have a look for the latest dateWe've recently published a new blog post, that we also encourage you to take look a look at when you get a chance.If you have any questions, please don't hesitate to follow up.All best, [redacted] Empatica Team [redacted] Sep 7, 16:CESTCould someone please explain to me why my shipment month is for September , but I haven't received an email saying that it has been shipped? I'm not trying to be rude but I myself am very frustrated and so are the family members that helped me to come up with the funds to purchase this device[redacted] from Empatica (Empatica Help Center)Sep 13, 17:CESTHi,Thanks for checking inWe've recently updated your estimated shipping date in your {Empatica Account}( [redacted] /)Please have a look for the latest dateWe've recently published a new blog post, that we also encourage you to take look a look at when you get a chance.If you have any questions, please don't hesitate to follow up.All best, [redacted] Empatica Team [redacted] Sep 7, 16:CESTCould someone please explain to me why my shipment month is for September , but I haven't received an email saying that it has been shipped? I'm not trying to be rude but I myself am very frustrated and so are the family members that helped me to come up with the funds to purchase this device

Hi [redacted] ,As you will note per the proof of transaction that I sent you on January 9th, we refunded you a total amount of $I am including that correspondence below: [redacted] *Jan 17:16Hi [redacted] ,We've revised the info provided and the transaction has gone throughCan you please close out the complaint with the Revdex.com?Attached is the proof of payment.Thank you, [redacted] Empatica Team

Check fields!

Write a review of Empatica

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Empatica Rating

Overall satisfaction rating

Address: 1 Broadway Fl 14, Cambridge, Massachusetts, United States, 02142-1187

Phone:

Show more...

Web:

This website was reported to be associated with Empatica.



Add contact information for Empatica

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated