Empire Auto Glass

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: The owner is falsely not telling the truthThey did contact me to tell me that they were on the wayI told the Owner my daughter would be homeMy daughter said that they never came to the door to informed her that , scratches were on the hood of the truck If the Tech had informed us of the scratches before they proceeded to install the front windshield we wouldn't be having this discussionif Empire did the scratchesI first Contact the Owner he reply that it is a to say that scratches should already be on the truckI did not appreciate that commentI take very good care of my TruckYes my Daughter signed for the glass repair, she never look at the hood of the truckThey came to repair the windshield, not the hood so why would she look for damages on the HoodThere is One thing I don't have to do is falsely telling the truthThere are consequences in not telling theTRUTH! Regards, [redacted]