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Empire Mortgage, LLC

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Reviews Empire Mortgage, LLC

Empire Mortgage, LLC Reviews (3)

My husband and I worked closely with Roop at EmpireHe was completely confident in getting our loan approved from the beginningHe was in contact with us daily and explained the process to us many timesHe made himself available to meet up on weekends and late nights during the weekHe successfully got our house closed in under days and that included a minor credit issue at the end! He and everyone in the office were very knowledgable and professionalThey were all so happy for us the day we closedI couldn't have asked for a better experience buying my first homeI would highly recommend Roop and any of the other loan officers at Empire

I have been working with Monika A[redacted] of Empire Mortgage since 2004. She is the first person I recommend to my clients when they are thinking about buying or refinancing a home. Empire Mortgage is an excellent company to prequalify people for a loan. The employees at Empire Mortgage have years of experience making residential and commercial mortgages. I send my clients to Empire Mortgage because I know the person will be prequalified if they are able and if not the staff will work with the individual to help them get a loan. Empire Mortgage explains the mortgage process to clients and other real estate professionals and helps every step of the way.

Empire Mortgage is totally unethical and unprofessional. They provided buyers of a home we were trying to sell with a pre-approval letter that was not justified. The buyers weren't even close to qualified. After more than two months of missed deadlines and lies, a new mortgage company informed us that one of the buyers has a credit score of 530 and the other didn't have one at all. And that's after Empire told us that the buyer had a score of 730. And the lies all came from Empire - not the buyer. It's been an awful experience and our agent said she's never seen anything like it.

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