Empire Sports Club

The club location was closed on 3/and moved into an existing club miles awayAll members were notified prior to moving so they could cancel their membership if they did not want to go to the new locationMr [redacted] has been delinquent on his dues payments since 2/1/Prior to sending his account to collections, he was contacted several times by phone, mail, & email with no responseConsequently, because of the non response his account was moved to collectionsThe late fees assessed are all part of the service contract that he signed when he joinedAgain, the status of account was already delinquent prior to the club location closing & memberships transferringIf he did not want to transfer we would definitely work with him on the amounts owed

I believe this customer received a refund from a non-disputed chargeback from their credit card company

The club location was closed on 3/31 and moved into an existing club 5 miles away. All members were notified prior to moving so they could cancel their membership if they did not want to go to the new location. Mr. [redacted] has been delinquent on his dues payments since 2/1/15. Prior to sending...

his account to collections, he was contacted several times by phone, mail, & email with no response. Consequently, because of the non response his account was moved to collections. The late fees assessed are all part of the service contract that he signed when he joined. Again, the status of account was already delinquent prior to the club location closing & memberships transferring. If he did not want to transfer we would definitely work with him on the amounts owed.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I...

understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]