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Empire Television Corp. of America

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Reviews Empire Television Corp. of America

Empire Television Corp. of America Reviews (2)

Review: I contacted Empire TV to fix my broken TV. They charged $70 to take a look at the problem. I was told that it would cost $250 to install a new smart board. The technician said he would send me the total cost as soon as he ordered the part. I was never notified (in December) when the part was ordered. I have called the company over 7 times and have been either hung up on or told I would be called back. Numerous Yelp reviews cite the same problem and mention that this company is full of con artists (and I wish I had read these reviews earlier). I am convinced that there has not been a part ordered and this company's business model only involves collecting this "inspection fee". I am furious that a supposed "licensed" company would continue to do this.Desired Settlement: I would like to receive the $70 fee I paid the company to inspect the TV and order the replacement part.

Review: I called this business about repairing my TV. They sent a technician out on Sat 3/*/14. They explained that it was 60 dollars for the service call but if I chose to repair with them then the service call fee would be waived and I would just pay for parts and labor. I agreed. The technician came, examined the TV and I paid the 60 dollars. He told me the replacement part was inexpensive and he would be able to get the part on Monday. On Monday I received no call from the technician so I called the business no answer. I called from a different telephone number and they picked up. This went on for about two days until the representative proclaimed "They could not locate the part". This company is only making money on service calls nit actually servicing the TV. They intentionally ignore calls from customers that they've already provided service calls to.Desired Settlement: I hope to get my Money Back because I was misled.

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Description: ELECTRONIC EQUIPMENT & SUPPLIES-DEALERS

Address: 200 Hudson Street (at Canel), New York, New York, United States, 10013

Phone:

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