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Employee Staffing Group (ESG)

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Employee Staffing Group (ESG) Reviews (3)

Please see attached letter ESG responded to this complaint via fax along with mailing the hard copy Please let me know if there is additional information needed. Sincerely,*** ***ESG, Vice President

ESG staffs 90% of our positions within our companyOur agreement is after days, we are eligible to take the employee onto our payroll with no additional feesHowever, after we had taken an employee onto our payroll, their office contacted the same employee and offered him other employment, which he acceptedWe contacted them and they assured us that this issue never has occurred, and it will not happen againFurthermore, our next invoices would not be charged a mark up amount for the servicesSeveral weeks later, we were called by a collections agency hired by ESG regarding our unpaid invoicesThe overdue balance was the fee that we were told was not going to be chargedWe requested to speak to the ownerHe never returned the callWe sent an email, to which he did not respond toThe sales representative did finally get us correct invoices, which were up to dateWe have had zero contact with Len Burns or Ninetta Moss, though requestedYesterday, it was brought to our atte

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the business in reference to complaint ID [redacted], and find that this resolution of no further contact satisfactory to PEM.  Unfortunately, we are going to have to agree to disagree.  There are so many untruths and inaccuracies in the response received by [redacted] which confirms to us he is not involved in the day to day operations of his business.  And really not worth my time in correcting or responding to.  We do appreciate the fact they are retraining their Customer Service Representatives; however, the fact it keeps happening tells me one of two things.  Their retraining was ineffective or this is standard business practice for ESG.  We hope this complaint is a wake-up call for [redacted] and his entire staff on how NOT to treat clients.  We can all agree that while their actions may not be illegal they are definitely not ethical.  Thus, why we filled the complaint and choose to no longer do business with them.Sincerely,
[redacted]

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Address: 105 N. Washington St, Mexico, Missouri, United States, 65256

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