The answer of the business is absolutely falseI gave the correct information since day oneAnd they are in charge of withdrawing the information in a correct way from the data base that [redacted] hospital establishes when a patience checks inMy information was correct proof of it is that [redacted] hospital was paid in time [redacted] Hospital, submitted their claim in time and were paid in timeAbout me paying, I was sick and I paid by mistakeI had migraines and did not realize what I was doing, that sick I wasWhen I got better and I realized I had been paying something I should have not paid I called Empower Emergency the representative talked to me in a demeaning wayI was told that [redacted] GAVE THEM the wrong informationLater on I learned that NOBODY gives them any informationEmpower Emergency takes it from the data baseEmpower changed my name and tried to claim me true Medicare which I had never been part of I also was denied the opportunity to talk to a supervisor, I was told that he was TOO BUSY to talk to me It has been over a year since I paid by mistake and I had not been able to get the money backI want my money backNo excusesI will never go back to [redacted] Emergency Room because of Emergency Power and their unprofessional way to conduct businessThe final claim has been submitted and it was denied with a note that I am not responsible for any amountI want my money backIt was never my mistakeEmpower Emergency needs to take responsibility for the mistakes their employees doBesides sending me to collections and Credit bureau I have not received my money backShame on Empower Emergency Physicians
The answer of the business is absolutely false. I gave the correct information since day one. And they are in charge of withdrawing the information in a correct way from the data base that [redacted] hospital establishes when a patience checks in. My information was correct proof of it is that [redacted] hospital was paid in time[redacted] Hospital, submitted their claim in time and were paid in time. About me paying, I was sick and I paid by mistake. I had migraines and did not realize what I was doing, that sick I was. When I got better and I realized I had been paying something I should have not paid I called Empower Emergency the representative talked to me in a demeaning way. I was told that [redacted] GAVE THEM the wrong information. Later on I learned that NOBODY gives them any information. Empower Emergency takes it from the data base. Empower changed my name and tried to claim me true Medicare which I had never been part of. I also was denied the opportunity to talk to a supervisor, I was told that he was TOO BUSY to talk to me.
It has been over a year since I paid by mistake and I had not been able to get the money back. I want my money back. No excuses. I will never go back to [redacted] Emergency Room because of Emergency Power and their unprofessional way to conduct business. The final claim has been submitted and it was denied with a note that I am not responsible for any amount. I want my money back. It was never my mistake. Empower Emergency needs to take responsibility for the mistakes their employees do. Besides sending me to collections and Credit bureau I have not received my money back. Shame on Empower Emergency Physicians.
The answer of the business is absolutely falseI gave the correct information since day oneAnd they are in charge of withdrawing the information in a correct way from the data base that [redacted] hospital establishes when a patience checks inMy information was correct proof of it is that [redacted] hospital was paid in time [redacted] Hospital, submitted their claim in time and were paid in timeAbout me paying, I was sick and I paid by mistakeI had migraines and did not realize what I was doing, that sick I wasWhen I got better and I realized I had been paying something I should have not paid I called Empower Emergency the representative talked to me in a demeaning wayI was told that [redacted] GAVE THEM the wrong informationLater on I learned that NOBODY gives them any informationEmpower Emergency takes it from the data baseEmpower changed my name and tried to claim me true Medicare which I had never been part of I also was denied the opportunity to talk to a supervisor, I was told that he was TOO BUSY to talk to me It has been over a year since I paid by mistake and I had not been able to get the money backI want my money backNo excusesI will never go back to [redacted] Emergency Room because of Emergency Power and their unprofessional way to conduct businessThe final claim has been submitted and it was denied with a note that I am not responsible for any amountI want my money backIt was never my mistakeEmpower Emergency needs to take responsibility for the mistakes their employees doBesides sending me to collections and Credit bureau I have not received my money backShame on Empower Emergency Physicians
The answer of the business is absolutely false. I gave the correct information since day one. And they are in charge of withdrawing the information in a correct way from the data base that [redacted] hospital establishes when a patience checks in. My information was correct proof of it is that [redacted] hospital was paid in time[redacted] Hospital, submitted their claim in time and were paid in time. About me paying, I was sick and I paid by mistake. I had migraines and did not realize what I was doing, that sick I was. When I got better and I realized I had been paying something I should have not paid I called Empower Emergency the representative talked to me in a demeaning way. I was told that [redacted] GAVE THEM the wrong information. Later on I learned that NOBODY gives them any information. Empower Emergency takes it from the data base. Empower changed my name and tried to claim me true Medicare which I had never been part of. I also was denied the opportunity to talk to a supervisor, I was told that he was TOO BUSY to talk to me.
It has been over a year since I paid by mistake and I had not been able to get the money back. I want my money back. No excuses. I will never go back to [redacted] Emergency Room because of Emergency Power and their unprofessional way to conduct business. The final claim has been submitted and it was denied with a note that I am not responsible for any amount. I want my money back. It was never my mistake. Empower Emergency needs to take responsibility for the mistakes their employees do. Besides sending me to collections and Credit bureau I have not received my money back. Shame on Empower Emergency Physicians.