Empress Remodeling Reviews (1)
Empress Remodeling Rating
Description: CONTRACTORS-GENERAL
Address: 600 State St Unit 7, Clairton, Pennsylvania, United States, 15025-1876
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Review: I hired [redacted], a contractor with Empress Remodeling, to install drywall on the ceiling in the master bedroom of my house. There was a spot in the old plaster ceiling that pulled away and fell, creating a mess on the carpet, which he also agreed to clean, as take a look at the exterior of the home for another possible job. The date of the repairs was set for Saturday, October 11th. There are currently tenants living in the house and someone was there to let him in to do the repairs. I supplied the tenant who was there with the cash to fix the ceiling and do the clean up. While he was only supposed to take 50% to purchase the rest of the supplies, the full amount agreed upon of $325 to cover all supplies and labor was given to him. While he left some of his tools and things in the bedroom of the house, he went to get the supplies and never returned. After several text messages, emails and phone calls, I was contacted back the next morning with a long story/explanation saying he could do the work on Sunday afternoon, then Monday. It's now Monday the 13th and while I've asked for the money to be refunded several times in texts and phone calls, I've not been contacted back and the room is still not repaired.Desired Settlement: Since there's been no contact about when the contractor, **, has he's coming back and I need the issue resolved ASAP by someone else, I would like a refund of the full amount of the $325, cash or money order left at the address with a tenant.