EMS AT&T

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] Their response is not trueThey explained to me that they did not take my insurance and I would have to pay for the full amount up frontThey explained that they would still try and submit it and I may be reimbursed if they approve the claimThey told me the total cost which I paid and after I left the facility it seems if they realized they made a mistake and sent me a bill for an additional amount which is not ethical or legal at allI will certainly do everything I can to fight this as well as let other potential victims know of this unethical practice that was exhibited during my experience [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I would like a receipt showing that that the balance on my account is and paid in fullUpon doing so I will consider the matter resolved and remove the negative reviews that I left about my experience my experience Regards, [redacted]

Please tell *** *** we have written off the balance of $in order to resolve this complaint. Thank you. Joseph B***, DMD

Please see attached letter.January 2, 2018 *** ***Marketplace Resource Consultant***@cincinnati.Revdex.com.orgPhone: *** Customer Information:*** ** ***
*** *** *** ***
*** ** ***Daytime phone: ***E-mail: *** After
researching this matter, I would like to address a complaint by the above referenced patient.*** *** *** came to our office on October 29, 2016, complaining of pain inone of his wisdom teethHe presented his insurance card and was told that wewould file a claim on his behalf for services renderedWe called the insurancecompany and received his benefitsWe then explained he would be responsible for any balance the insurance company did not coverWe also explained that him hewould need to pay for his portion upfront prior to the services being renderedHethen saw DrA***DrA*** explained he could pull the one wisdom tooth wherehe was in pain but it may be in his best interest to have all four wisdom teethextracted at the same time to prevent any future issuesAt this point, they gave hima price for extracting the four wisdom teeth, the exam and x-rays with his portionbeing $351.00 He agreed and signed the consent formWe filed the claim with hisinsurance companyThe insurance company only reimbursed us $whichleft a balance of $We cannot guarantee what the insurance company willpay as they will not guarantee what they will pay until a claim is submittedThebenefit schedule they give us is always an estimateWe will gladly contact the insurance company and see if they will reconsider further payments for theseservices. I apologize for any misunderstanding that *** *** may haveThis is standard procedure in any medical or dental office when dealing with insuranceWe file insurance claims as a courtesy to our patients and the patient signs a consent statingthey will be responsible for any remaining balance. Thank you for forwarding *** ***'s concerns to us. Joseph B***, D.M.D

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I would like a receipt showing that that the balance on my account is and paid in fullUpon doing so I will consider the matter resolved and remove the negative reviews that I left about my experience my experience
Regards,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I would like a receipt showing that that the balance on my account is and paid in fullUpon doing so I will consider the matter resolved and remove the negative reviews that I left about my experience my experience.Regards, *** ***

I will have the office send a receipt today

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I appreciate your willingness to fix thisWith the balance being removed along with a receipt I would find this matter closed and acceptable
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***Their response is not trueThey explained to me that they did not take my insurance and I would have to pay for the full amount up frontThey explained that they would still try and submit it and I may be reimbursed if they approve the claimThey told me the total cost which I paid and after I left the facility it seems if they realized they made a mistake and sent me a bill for an additional amount which is not ethical or legal at allI will certainly do everything I can to fight this as well as let other potential victims know of this unethical practice that was exhibited during my experience***