E.M.S. Development Corporation

*** *** purchased a Chevrolet Tahoe on February ** 4 for 19,dollars. On delivery of his vehicle he stressed concern that the passenger side mirror's motor was not operating and pointed through the rims showing a little surface rust on the rear rotors and
that the brake pads seemed a little on the low side*** *** claimed that he was a mechanic, did his own work and that he was very knowledgeable and automobilesSuperstore Inc. Does not have a license neither the equipment to perform New York State automotive inspections and has no choice but to use the surrounding repair facilities. I assure any one that every opportunity to fail any aspect of the inspection process in order to sell us service is utilized. We have no influence to pass a vehicle that does not legitimately. For the sake of good customer relations, I have scheduled an appointment at a local repair shop that we use and Holbrook (*** ***e), to address the side view mirror after the sale. Regarding his concern about the brakes, I had offered to actually hand *** *** the pads and rotors (new of course) and that he would install them himself. He accepted the offer and appeared content. After breaking a couple of appointments throughout the week, *** *** showed up Saturday, February ** at 10:AM for his 8:AM appointment at *** ***e. *** ***e closes at noon on Saturdays but still repaired the mirror. There was a mention of looking over the vehicle but due to no time,*** *** was asked to make an appointment for a later date for *** ***e and was never heard from again until March * 2016. On that day *** *** came to Superstore and blocked our driveway with his Tahoe, presenting a bill for having brake work done for (approximately $450) to hour finance Manager David M*** as he was closing, demanding reimbursement on the spot on that Sunday at 3:PM. David instructed *** *** to call the following day to speak to the owner. I have never heard from him again. A concern for breaks was not discussed while at *** ***e for the mirror repair, but I am a man of my word. No discussion was made of tires until days after the sale. It is only logical that pre owned vehicles would not have brand new tires. Mid grade pads and rotors would have cost me $because we do purchase parts, wholesale. I do not feel liable for *** *** taking his vehicle to repair facility that charge and nearly double the average retail cost. I am willing to reimburse the amount of what my expenses would have been, $thank you