Encinitas Express Soccer

Revdex.com: I have reviewed the? response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below Encinitas Express says that I did not request a refund by their end date of July ? But I received the information about my daughter's team assignment after that date, on August 16, so how or why would I have requested the refund beforehand? Regards, [redacted]

The Encinitas Soccer rec program has had a specific, well-advertised policy of no refunds after July The complaining party requested a refund after Aug Even though the request came in a few days after the deadline, it came in AFTER THE DEADLINEGranting such a request creates a slippery slopeIs five days after the deadline acceptable? Three? 10? As a result, we stick to our advertised policy of no refunds after July Here is the policy from our FAQ page CAN I GET A REFUND?Our refund policy is as follows:From date of registration thru May 31st: 75% refund.June 1st through Jul 31st: 50% refund.August 1st or later: 0% refund

The Encinitas Soccer rec program has had a specific, well-advertised policy of no refunds after July The complaining party requested a refund after Aug Even though the request came in a few days after the deadline, it came in AFTER THE DEADLINEGranting such a request creates a slippery
slopeIs five days after the deadline acceptable? Three? 10? As a result, we stick to our advertised policy of no refunds after July 31. Here is the policy from our FAQ page. CAN I GET A REFUND?Our refund policy is as follows:From date of registration thru May 31st: 75% refund.June 1st through Jul 31st: 50% refund.August 1st or later: 0% refund

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Encinitas Express says that I did not request a refund by their end date of July But I received the information about my daughter's team assignment after that date, on August 16, so how or why would I have requested the refund beforehand?
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Encinitas Express says that I did not request a refund by their end date of July But I received the information about my daughter's team assignment after that date, on August 16, so how or why would I have requested the refund beforehand?
Regards,
*** ***

The Encinitas Soccer rec program has had a specific, well-advertised policy of no refunds after July 31. The complaining party requested a refund after Aug 1. Even though the request came in a few days after the deadline, it came in AFTER THE DEADLINE. Granting such a request creates a slippery...

slope. Is five days after the deadline acceptable? Three? 10? As a result, we stick to our advertised policy of no refunds after July 31. Here is the policy from our FAQ page.  5. CAN I GET A REFUND?Our refund policy is as follows:From date of registration thru May 31st: 75% refund.June 1st through Jul 31st: 50% refund.August 1st or later: 0% refund.