Encore Dodge

BE VERY AFRAID! My SUV would not start. I took it to the dealership, as I'm thinking they would know exactly what is wrong. They stated the motor is locked up and it is taking out the starter. I had another mechanic replace the starter on their lot, as they wanted to charge $1695. SUV crank right up. They wanted me to pay $8650 for a new motor. Just think if I would have went with their diagnosis. I would be out nearly $9000. If you go there. I would recommend you get a second opinion. My SUV stayed on their lot for 2 weeks, all for a starter and not the motor, as they suggested.

I contacted several car dealerships over the last month about purchasing a 2020 dodge challenger. I requested text messaging. I told encore when I checked online I would like to purchase maybe a sxt or rt model had to do some research. Well I texted with a sales man named *** seemed nice and answered my questions I told him I was interested in a 2020 challenger RT and we set up a test drive for Sunday July 26th and 11am. I showed up we got in the car rode around the block and said yeah I want it let's talk numbers. They came back with a paper with a price on it and with my trade and down payment the remaining balance was around 16000 dollars. I said I was gonna go get my money for my loan taking care of and I would be back to purchase well they sent paper work to bank even text me the price they gave me. Well I go get my loan from bank on Wednesday July 29th get a 30K dollar check get my title for my trade pay for my car insurance and go to pick up my new car. I get there where I sit at a table and signed a couple papers then I waited for like a hour and *** and his manager pull me away from other customers to tell me they made a mistake the price they gave me was for a SXT and not the RT challenger I test drove and discussed.they told me I needed to pay 6000 more dollars to get the car THEY gave me the wrong price after I got a loan and paid for insurance and was told to pay 6000 more! What kind of terrible service does something like that. Ive never been so mad in my life I wasted time and gas had to cancel a loan and my insurance. Told me they would give me 2000 more on a trade best they could do! Really how about honor your offer you gave me! I asked for the owner of the lots number they said the GM would contact me. Well im still waiting not a word. I even offered because mistaked happen to eat 2000 and they eat the 4000 but honestly I shouldn't do that! This was awful and I don't even wanna car shop anymore!