Encore Loan

Hello, Thank you for communicating the customer's concern and bringing this to our attentionWe take complaints very seriously*** provides a loan connection service, connecting people looking for loans with companies who provide them. *** is not a financial institution
or a lender and does not make final decisions regarding the approval status of a customer's loan requestWith that said, *** does not send direct communication to a customer regarding any loan approval in the form of a loan contractEncoreLoan's lending partners (or any legitimate lender) would never request money up front, or in this particular case, iTunes Gift Cards, in order to release funds on an approved loanThe activity described in the customer's complaint is likely a fraudulent scam, one that has been known to target legitimate service companies over the course of the calendar year*** has taken measures to communicate to it’s users that there is no connection between its service and this scam by inserting a 'Scam Alert' message on its home pageWe recommend that the customer disregards all communication from the company or group of people that emailed him the loan contractFurthermore, we encourage the customer to question or be suspicious of any company that requests money up front in exchange for a loan in the futureSincerely, *** Support Team