Encore Travel Ltd.

[redacted] To whom it may concern, I am writing in response to the recent patient complaint filed against Spring View Dental CareAt Spring View Dental Care we value our patients and the care we provide for them, and we take these concerns very seriously Upon receipt of your letter, we reviewed the treatment the patient received and asked for a second opinion from our Doctor in the practiceThe Doctor that had originally treated the patient in our practice, is no longer associated with Spring View Dental CareOur Doctor reviewed the patient's records, x-rays, and clinical notes and is confident that the patient received optimal lifetime careIt is also notated in our records that the patient left our practice the day of treatment and expressed she was happy with the care she receivedAt this time, we feel no refund is warranted to the patient We apologize for any inconvenience and we welcome the opportunity to provide you any additional information as needed in part with your investigation of this matterWe can be reached directly at ( [redacted] Business Team Spring View Dental Care

[redacted]
To whom it may concern,
I am writing in response to the recent patient complaint filed against Spring View Dental...

Care. At Spring View Dental Care we value our patients and the care we provide for them, and we take these concerns very seriously.
Upon receipt of your letter, we reviewed the treatment the patient received and asked for a second opinion from our Doctor in the practice. The Doctor that had originally treated the patient in our practice, is no longer associated with Spring View Dental Care. Our Doctor reviewed the patient's records, x-rays, and clinical notes and is confident that the patient received optimal lifetime care. It is also notated in our records that the patient left our practice the day of treatment and expressed she was happy with the care she received. At this time, we feel no refund is warranted to the patient.
We apologize for any inconvenience and we welcome the opportunity to provide you any additional information as needed in part with your investigation of this matter. We can be reached directly at ([redacted].
Business Team
Spring View Dental Care