Endless Energy

A central system we had installed in June stopped working. A service person came out over a week and a half ago and said that there was a faulty part that needed to be ordered. We were told we should have the part by Friday June 28th. The part did not come in until Tuesday August 1st. When the service person came in to fix it, it was a part for a completely different system. We had a heat wave last week with temps rising to over 90 degrees in our bedrooms. I am 6 months pregnant and have 3 small children. This is unacceptable and we need help resolving this issue as complaining to management has not helped; they even laughed at me when I complained.